<p>Michael Martin and Chris Zizza discuss customer communication issues, the importance of being reachable, potential pitfalls of social media, and give an important update about the 2021 NWFA Expo.</p>

Michael Martin and Chris Zizza discuss customer communication issues, the importance of being reachable, potential pitfalls of social media, and give an important update about the 2021 NWFA Expo.

Improving Customer Communication

The NWFA's "Real Answers" podcast series features NWFA President & CEO, Michael Martin and Chris Zizza, founder of C&R Flooring, Inc., and past Chairman of the Board of the NWFA.

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The NWFA's "Real Answers" podcast series features NWFA President &amp; CEO, Michael Martin and Chris Zizza, founder of C&amp;R Flooring, Inc., and past Chairman of the Board of the NWFA.

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Improving Customer Communication

Improving Customer Communication

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