CEO Karen White visits with Tri Delta alumna and author Marilyn O’Hearne. A Master Certified Coach with the International Coach Federation, Marilyn has been helping leaders and coaches achieve breakthrough results since 1998 in more than 40 countries. Her experiences provide insights into the concept of cultural intelligence (CQ) - an awareness of the culture around us. They discuss renewing passion for work, unlocking potential and improving organizational culture through personal mission and vision. She also discusses her book “Breaking Free from Bias: Preventing Costly Complaints, Conflicts and Talent Loss.”