In Clear Focus: The advertising industry is constantly changing - yet managing change is hard. Our guest today believes that we can adapt to change more easily by leveraging the science of behavioral economics. Melina Palmer is the author of a new book, What Your Employees Need and Can't Tell You, which sets out a roadmap for managers tasked with instituting organizational change by reflecting how our brains work. The transcript includes a link to a free chapter of Melina's book.