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How can a single change on the outside unlock something far deeper on the inside?
In this episode, I sit down with James Benoit, senior stylist at George Northwood and one of the most sought-after hairdressers in the UK, to explore confidence from a perspective unlike any other: the salon chair. Over 30 years spent working with some of the world’s most recognised faces, James has had a front-row seat to the relationship between how we look, how we feel, and what we’re willing to believe about ourselves.
We explore why hair carries so much emotional weight, what shifts when someone looks in the mirror and something changes, and what 30 years of intimate conversations in the chair has taught James about human confidence. James shares stories from his own life and career — from the prom king who still doubted himself to the boy from Wolverhampton doing Alicia Vikander’s hair for Louis Vuitton in Paris — showing how confidence is both something we build through action and something we already carry inside us, waiting to be uncovered.
Key Takeaways
About James
James Benoit is a senior stylist at George Northwood, one of London’s most celebrated salons, where he is trained in the salon’s signature undone method and is sought after by model agencies and leading brands. Over a 30-year career he has worked at Daniel Galvin, John Frieda and Hershesons. His clients span royalty, including Prince Harry and Meghan Markle, actresses Rachel Weisz and Alicia Vikander, TV presenter Claudia Winkleman, designer Stella McCartney, and sporting legends Roger Federer and Lindsey Vonn.
Resources Mentioned
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How can knowing yourself and what you uniquely offer become the foundation of a confidence that carries you through any room?
In this episode, I sit down with Zahra Bahrololoumi CBE, President & CEO of Salesforce UK & Ireland, to explore confidence from multiple perspectives: the power of self-knowledge in a world being reshaped by AI, the courage to run toward the roles nobody else wants, and what it means to lead with both conviction and humility.
Zahra shares remarkable stories from her career and her life. We dive into how resilience, action and a deep understanding of your own strengths shape lasting confidence, whether in a boardroom, on a stage in front of thousands, or in the moment someone tells you to be more like someone you could never be.
Key Takeaways
About Zahra
Zahra Bahrololoumi CBE is President & CEO of Salesforce UK & Ireland, leading one of the world’s most recognised technology companies through a defining moment in how we work. She also oversees Salesforce’s global private equity and venture capital practice. Before Salesforce, Zahra spent 22 years at Accenture, rising to lead their UK and Ireland technology business. She was awarded a CBE in the King’s Honours list and holds an honorary doctorate from Brunel University, among numerous other awards and recognitions. She chairs the Cancer Research UK corporate board and is a passionate advocate for digital skills, equality and the next generation of talent.
Resources Mentioned
Hosted on Acast. See acast.com/privacy for more information.
How can knowing what you want, more than you fear the challenge, unlock a confidence that endures?
In this episode, I sit down with Kristina Kloberdanz, Chief Sustainability Officer at Macquarie Asset Management and former CSO at Mastercard, to explore confidence from multiple perspectives: the power of strategic self-awareness, the courage to say yes before you feel ready, and what it means to build a life on your own terms.
Kristina shares remarkable stories from childhood through career-defining moments, showing how confidence isn’t about having it all figured out, but about knowing what you want, playing to your strengths, and trusting that everything is building towards something even when you can’t yet see it.
Key Takeaways
About Kristina
Kristina Kloberdanz is Chief Sustainability Officer at Macquarie Asset Management, where she leads their global ESG commitments including managing its portfolio to meet net zero emissions. She previously served as Chief Sustainability Officer at Mastercard, and before that spent two decades at IBM leading global corporate responsibility strategy. She has spoken at Davos, the UN Climate Conference COP, and New York Climate Week, and chaired the World Economic Forum’s Trillion Trees US Stakeholder Council. Kristina began her career as a professional ballet dancer, has trekked to Everest Base Camp, summited Kilimanjaro three times, and recently became a mother on her own terms and her own timeline.
Resources Mentioned
Hosted on Acast. See acast.com/privacy for more information.
How can respect and excellence shape a confidence that endures?
In this episode, I sit down with Anton Mosimann OBE, one of the most influential chefs of the modern era, to explore confidence from multiple perspectives: the power of building on solid ground, the courage to pioneer a new way of doing things, and achieving extraordinary things while remaining deeply human.
We dive into how optimism, curiosity and a commitment to excellence shape lasting confidence, whether in a Michelin starred kitchen, a royal palace or a bar in Lausanne. Anton shares remarkable stories from childhood through career-defining moments, showing how confidence isn't about ego or status, but about preparation, respect and showing up as exactly the same person in every room.
Key Takeaways
About Anton
Anton Mosimann OBE DL is one of the most celebrated chefs in the world, renowned for revolutionising British cuisine and earning two Michelin stars at The Dorchester — the first ever awarded to a Grand hotel restaurant outside France. He founded Mosimann's, his legendary private dining club in Belgravia, and has cooked for 15 sets of kings and queens, 4 generations of the British Royal Family, 8* British Prime Ministers (*correction the episode said 5), 6 French Presidents and 7 US Presidents. He is a Deputy Lieutenant (DL) and an Officer of the Order of the British Empire (OBE) awarded in 2003 by Queen Elizabeth II. He also holds a Royal Warrant and honours from the French government. He has won more than 50 gold medals. Other achievements include an Honorary Professorship Thames University London 2x, Honorary Doctorate of Culinary Arts Johnson and Wales University USA and Honorary Degree, Doctor of Science Bournemouth University GB 1998.
Through his museum in Switzerland he continues to inspire the next generation of chefs with one simple message: Go for it!
Resources Mentioned
Hosted on Acast. See acast.com/privacy for more information.
How can respect and excellence shape a confidence that endures?
In this episode, I sit down with Anton Mosimann OBE, one of the most influential chefs of the modern era, to explore confidence from multiple perspectives: the power of building on solid ground, the courage to pioneer a new way of doing things, and achieving extraordinary things while remaining deeply human.
We dive into how optimism, curiosity and a commitment to excellence shape lasting confidence, whether in a Michelin starred kitchen, a royal palace or a bar in Lausanne. Anton shares remarkable stories from childhood through career-defining moments, showing how confidence isn't about ego or status, but about preparation, respect and showing up as exactly the same person in every room.
Key Takeaways
About Anton
Anton Mosimann OBE DL is one of the most celebrated chefs in the world, renowned for revolutionising British cuisine and earning two Michelin stars at The Dorchester — the first ever awarded to a Grand hotel restaurant outside France. He founded Mosimann's, his legendary private dining club in Belgravia, and has cooked for 15 sets of kings and queens, 4 generations of the British Royal Family, 8* British Prime Ministers (*correction the episode said 5), 6 French Presidents and 7 US Presidents. He is a Deputy Lieutenant (DL) and an Officer of the Order of the British Empire (OBE) awarded in 2003 by Queen Elizabeth II. He also holds a Royal Warrant and honours from the French government. He has won more than 50 gold medals. Other achievements include an Honorary Professorship Thames University London 2x, Honorary Doctorate of Culinary Arts Johnson and Wales University USA and Honorary Degree, Doctor of Science Bournemouth University GB 1998.
Through his museum in Switzerland he continues to inspire the next generation of chefs with one simple message: Go for it!
Resources Mentioned
Hosted on Acast. See acast.com/privacy for more information.
How can owning your expertise, and learning to tell its story, unlock confidence?
In this episode, I sit down with Ken Deeks, communications expert, former journalist, PR agency founder, and media trainer, to explore confidence from three angles: how you communicate it, how you spot it in others, and how you build it in yourself.
We explore how so many people undersell what they bring to the table, how to find and tell the stories that make your expertise stick, and why the most powerful communicators are often the best listeners in the room. Ken also shares his own experience of stepping well outside his comfort zone, including performing Shakespeare in his sixties, and what it taught him about confidence, teamwork, and doing things that scare you.
Key Takeaways
About Ken
Ken Deeks is a communications expert who has spent decades on both sides of the microphone. He began his career as a journalist before moving into PR, where he founded and ran his own agency. He later co-founded The Amber Group, where he works with individuals and organisations to sharpen how they communicate, present, and tell their stories. He is also the founder of Boycott Your Bed, the UK’s largest corporate sleepout, which has raised over £14 million for Action for Children over the past 20 years—an organisation where he also serves as Vice President. In 2015, he was awarded an MBE by Queen Elizabeth II for services to children. Ken is also the author of The Little Black Book of Presentation Secrets.
Resources
Hosted on Acast. See acast.com/privacy for more information.
What happens when you ask four artificial intelligences to define something deeply human?
In this episode, I do something different. Instead of interviewing CEOs, creatives or coaches, I bring together four AI systems (ChatGPT, Claude, Gemini and Grok) and ask them about confidence.
Each system has processed more human writing on psychology, performance and self-doubt than any individual ever could. I wanted to know: where would they agree? Where would they diverge? And would they tell us anything we don’t already know?
What emerged was both reassuring and unsettling. Reassuring, because across their different “personalities,” there was striking agreement: confidence is self-trust built through action, not bravado or certainty. Unsettling, because they all surfaced the same modern risk — that in a world saturated with AI, we may quietly outsource the very judgement that real confidence depends on.
This conversation explores what confidence actually is, why so many capable people wait to feel ready, how judgement and vulnerability shape self-trust, and what will matter most for human confidence in the decade ahead.
Key Takeaways
About the Panel
This episode features four AI systems trained on vast bodies of human language and research:
While none of them experience confidence, each analyses it through patterns in language, behaviour and research at scale offering a mirror to what humans repeatedly reveal about themselves.
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What can we learn about confidence from experienced executive coaches?
In this episode of In Confidence, I’m joined by my long-standing supervision group: a circle of experienced executive coaches and coaching supervisors from across Europe. We’ve been meeting regularly since 2020, and our conversations are shaped by years of shared reflection, practice, and learning together.
We explore confidence not as a performance or personality trait, but as a lived and relational experience that shifts depending on context. Drawing on our coaching work with clients at all levels, from early career professionals to C-suite leaders, we unpack what often sits beneath “confidence issues,” including fear, perfectionism, imposter syndrome, the need for acceptance, and early life experiences.
We also reflect on how societal and cultural ideas about confidence can do more harm than good, especially when confidence is equated with volume, speed, or dominance. Throughout the conversation, we return to the importance of self-awareness, compassion, embodiment, values, and psychological safety both in leadership and in our own lives.
Finally, we reflect on how supervision itself has shaped our confidence, offering a space where we can be honest, uncertain, and curious, and where confidence grows through both comfort and challenge. I close the episode by inviting listeners to move from insight to action with small, doable steps over the coming weeks.
About the Guests
Ciara Woods is a Master Certified Coach (ICF), accredited Coach Supervisor (CSA), and host of the In Confidence podcast. With over two decades of experience, she works internationally with leaders from emerging talent to C-suite across sectors including FTSE 100 and NASDAQ 100 companies, professional services, public sector organisations, and elite sports teams. [email protected]
Luciano Boccucci is a Master Certified Executive Coach and Coaching Supervisor who supports leaders to grow with authenticity and courage. His work invites people to explore new ways of thinking, embrace uncertainty, and translate awareness into purposeful action and meaningful impact. www.nostopevolution.com
Mark Dearnley is an Executive Coach and accredited Coach Supervisor with over a decade of experience in organisational change, leadership development, and talent management in multinational organisations. He works with senior leaders, emerging leaders, coaches, and professionals, and also coaches elite combat sports athletes, including world champions. https://www.coachingsupervisionacademy.com/accredited-supervisors-directory?cnSelected=ZI4j9QuaonrJWkYSyiT4
Nadine Hemmer is an EMCC Global Master Practitioner executive coach and accredited coach supervisor with over 25 years’ experience supporting executives and teams across European institutions and companies. A psychologist specialising in cognitive and behavioural therapy, she focuses on cultivating psychological flexibility to support sustainable performance, clarity, and strong relationships. www.nadine-hemmer.eu
Naina Oliver is a trainer, facilitator, and executive and team coach with around ten years’ experience, following an earlier career as a BBC journalist, presenter, and recruitment business owner. Her work centres on understanding and supporting people, with confidence as a recurring theme in both her professional practice and personal journey. [email protected]
Simona Cattabiani is a Professional Certified Coach working internationally with business executives and leadership coaching programmes. She works systemically and holistically with the whole person, integrating rational, behavioural, emotional, and embodied dimensions to support leaders navigating today’s emergent challenges with meaning and purpose. http://www.linkedin.com/in/simona-cattabiani
Hosted on Acast. See acast.com/privacy for more information.
What can we take from season one to grow our confidence in season two?
In this solo episode, I reflect on the first season of In Confidence and the key principles that emerged from conversations with world-renowned leaders, creative innovators, and expert practitioners. From senior executives to celebrated fashion designers, the season revealed that confidence is not innate — it is cultivated through self-awareness, self-acceptance, and purposeful action.
Through these conversations, season one uncovered three foundational principles of confidence: knowing yourself, accepting yourself, and taking responsibility for your actions. Across diverse experiences, guests highlighted that confidence is developed through repeated practice, reflection, and learning from real-world challenges — not through perfection or bravado.
In this episode, I also weave in reflections from younger voices, my family, and book club members, showing how these principles play out across generations and everyday life. Their experiences reinforce that confidence is built through experimentation, curiosity, and engagement with others.
Key Takeaways
About This Episode
This solo episode reflects on the lessons from season one and previews the direction for season two. It draws on insights from senior leaders, renowned creatives, and expert guests, supplemented by examples from everyday life, demonstrating that confidence is a skill that can be cultivated by anyone, anywhere.
Hosted on Acast. See acast.com/privacy for more information.
What can reading and being truly heard teach us about confidence?
In this special bonus holiday episode, I’m joined by five remarkable women from my Transatlantic Book Club (TABC), a group that began during the COVID-19 pandemic and spans six cities (Brussels, Chicago, London, New York, Toronto, and Quito) across five countries (Belgium, USA, UK, Canada, and Ecuador).
What started as an imagined escape (audiobooks on commutes, one hour a month online) has become something far richer. Over five years and 50 books, this group has explored everything from literary classics to contemporary fiction, and memoirs to magical realism. Along the way, we’ve discovered not only new authors and genres, but new ways of thinking, speaking, listening, and trusting ourselves.
In this conversation, we reflect on how confidence shows up in the books we’ve read (often quietly, often indirectly) and how the simple, consistent practice of reading together and sharing our perspectives has shaped our confidence over time. From finding your voice, to challenging groupthink, to feeling seen and heard no matter what’s happening in your life, this episode is a celebration of curiosity, connection, and the confidence that grows when we give ourselves space to think.
Key Takeaways
• Confidence has many definitions, from quiet self-trust to stepping beyond your comfort zone, and is shaped by experience.
• Reading builds confidence over time by exposing you to different genres, ideas, cultures, and writing styles that expand perspective.
• Finding your voice matters: Having a safe space to articulate opinions builds confidence in how you think and speak.
• Discomfort is part of growth: Some of the richest insights come from books we don’t like or agree with.
• Confidence isn’t always loud: It can show up as resilience, curiosity, integrity, kindness, or staying true to yourself.
• Being seen and heard regularly is powerful: Consistent connection can create belonging, self-belief, and trust.
• Small commitments compound: Reading one book a month can have ripple effects across confidence, empathy, creativity, and life.
Books Discussed
Other Books Read
15. The Mothers — Brit Bennett
16. The Aunt Who Would Not Die — Shirshedndu Mukhopadhayay
17. Stranger City — Linda Grant
18. Hamnet — Maggie O’Farrell
19. The Sympathizer — Viet Thanh Nguyen
20. Malibu Rising — Taylor Jenkins Reid
21. The Dutch House — Ann Patchett
22. The Nightingale — Kristin Hannah
23. The Midnight Library — Matt Haig
24. A Passage North — Anuk Arudpragasam
25. Miss Benson’s Beetle — Rachel Joyce
26. A Nearly Normal Family — M. T. Edvardsson
27. The Paper Palace — Miranda Cowley-Heller
28. Two Nights in Lisbon — Chris Pavone
29. True Biz — Sara Novic
30. Groundskeeping — Lee Cole
31. The View from Castle Rock — Alice Munro
32. Hello, Beautiful — Ann Napolitano
33. Pineapple Street — Jenny Jackson
34. The Marriage Portrait — Maggie O’Farrell
35. Yellowface — R. F. Kuang
36. Tender Is the Night — F. Scott Fitzgerald
37. The Penelopiad — Margaret Atwood
38. Love in the Time of Cholera — Gabriel García Márquez
39. The Light Between Oceans — M. L. Stedman
40. Long Petal of the Sea — Isabel Allende
41. Happy Place — Emily Henry
42. Roman Stories — Jhumpa Lahiri
43. The Country Girls — Edna O’Brien
44. Peggy — Rebecca Godfrey & Leslie Jamison
45. Papyrus: The Invention of Books — Irene Vallejo
46. The Life Cycle of the Common Octopus — Emma Knight
47. All Fours — Miranda July
48. Long Island — Colm Tóibín
49. The Letter Carrier — Francesca Giannone
50. The Year of Magical Thinking — Joan Didion
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From the publisher's feed
What would you do if you felt more confident? And what if that could start today?
In Confidence is a podcast about one of the most misunderstood, and essential,…
Through honest conversations with CEOs, creatives, and changemakers, each episode shares real stories, insights, and practical tools to help you grow your confidence — whatever that means for you. Because confidence is more than just talking, each episode ends with a simple reflection or action to help you build it. And to help you stay accountable there are weekly nudges on:
So, what would you do if you felt more confident? Let's explore it - in confidence.
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