A short interview where Paul shares his thought about the future direction for quality improvement

Prof Dave Aron discusses passionately how he feels quality improvement techniques need to be built into medical education

Brian Davies has has a long and distinguished career in the airline industry. As a leader he shares his thoughts on safety; the systems, principles and leadership actions required for safe operation.

Dr Susan Kirsh, Medical Director of the Pimary Care Clinic at the Cleveland VA shares her thought and experiences about shared medical appointments

Ton discusses his thoughts and ideas about the importance of understanding people processes in healthcare. He also shares his thoughts on the future for elderly care.

Discusses the successes of the Flow Project

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