In this week’s In-Ear Insights, Katie and Chris debate the importance of quality work vs. quantity work, measuring employee productivity, and how generative AI may impact the way you think about staffing and hiring.

Watch the video here:

Can’t see anything? Watch it on YouTube here.

Listen to the audio here:

Download the MP3 audio here.

[podcastsponsor]

What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode.

In this week’s In-Ear Insights, there’s a lot of talk right now about the impact that generative AI is having on tasks on careers and things like that.

And I wanted to take a step back today and talk about quality and quantity.

So Katie, as a people, managers, people expert, one of the things that we’ve always talked about in the past, when we had a much larger team, for example, was Yeah, sort of a, b, and c players.

But there’s nuance to that there’s people who are extremely skilled, right? And then there’s people who are highly productive.

And so I guess the question I have for you is, how do you find that balance is a a person who has B player skills, but a player reliability, better than someone who has a player skills, but C player reliability? The reason I asked that is because it is very clear that jannard AI is a big player for skills, right? It’s not a Pulitzer Prize winner, it’s not, you know, gonna be winning all this stuff right now.

But it is an A plus player on reliability, you go to it, you tell it the thing, and then seconds, boom, you’ve got your thing.

It may not be exactly what you want the first time around.

But it’s not like waiting for, you know, your your ghost rider to take six weeks to turn around a piece of content, even though they’re brilliant writer, but they take forever to get stuff out.

So how do you think about managing people with that reliability for skill? And then how do you see general AI impacting that?

So you asked a lot of questions in that intro, but you also answered a lot of your own questions in that intro, you may have not realized I will always choose reliability over ambition.

You know, and so when we talk about the A, B, and A, B, and C type players, so you have the A players who are basically you consider those, you know, your people who go above and beyond who are always looking for the next thing, the so that sort of like the good of the