In this episode of In The Arena, co-hosts Lauren Navarre and Jared Miguez sit down with Robert John, President and COO of J&J Exterminating, Louisiana’s largest independently owned pest and termite control company.
Robert shares the story behind his family’s legacy business—founded in 1959—and how J&J grew from a local operation into a trusted regional leader across Louisiana. The conversation dives into what it really takes to sustain trust over decades, why consistency and relationships matter just as much as service, and how a legacy brand continues to evolve without losing its foundation.
They also explore Robert’s leadership approach today: evaluating the organization honestly, putting the right people in the right seats, and building teams that can carry the company forward for generations to come.
This episode is a must-listen for anyone interested in family businesses, leadership development, and how trust becomes the ultimate competitive advantage.
🎙️ Hosted by Lauren Navarre & Jared Miguez
🎧 Available on YouTube, Spotify, and Apple Podcasts
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