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In this episode, Dr. Lauren Siegel and Dr. Ryan Young interview Dr Tippayanet Sorosrungruang about virtual influencers and her research on human–AI interaction, AI-enabled persuasion, and ethics. She distinguishes avatars (representations of real people) from virtual influencers (fictional characters built with CGI, generative AI, and deepfakes by human teams) and outlines types including human-like and non-human forms, plus brand-owned versus free-agent characters. Examples include Lil Miquela’s fashion/activism persona and “Nobody Sausage,” which has high engagement despite being non-human. The discussion covers why people relate to virtual influencers (computer-as-social-actor theory, social cues, reduced uncanny valley), who is receptive (younger consumers and those with high cognitive empathy but emotional overwhelm), and risks as tools democratise, including manipulation, sensitive endorsements, and hyperrealistic deception, alongside potential inclusivity representations and emerging companion/therapy-style AI avatars.
01:10 What Are Virtual Influencers
02:25 Avatars vs Fictional Characters
03:53 Lil Miquela And Branding
06:27 Why We Connect With AI
08:47 Nobody Sausage Success
12:05 Who Responds Most
16:14 Ethics And Regulation
18:57 Diversity And Virtual Death
20:05 Representation Versus Jobs
23:51 Future AI Companions
24:52 Publications And Wrap Up
In this episode, hosts Dr. Lauren Siegel and Dr. Ram Shamseen interview Dr. Pamela Zigomo about critical event theory, which examines underlying power relationships in event spaces and how event design can reproduce or disrupt inequalities. Zigomo discusses “entertainization,” describing how charities use popular entertainment to embed social messages, citing Global Citizen Festival’s model of requiring advocacy actions for access. She critiques past cause-related mega-events like Live Aid and Human Rights Now, noting research on limited long-term impact, Western-centric definitions of “top-selling” artists that excluded African performers, and “poverty porn” imagery that left audiences with distorted perceptions of the Global South. She previews her forthcoming book on third-sector event design beyond fundraising and shares post-colonial research on Southern African polo events and fan-community dynamics in fantasy football (FPL), highlighting recurring cycles of reproduced power structures.
00:30 Meet the Hosts
01:17 Critical Event Studies
03:30 Global Citizen Example
05:34 Entertainization Explained
09:57 New Book on Third Sector
11:42 Charity Events Beyond Fundraising
14:39 Live Aid Critique and Poverty Porn
19:17 Participation and Representation
22:07 Polo Events and Postcolonial Mimicry
28:33 Fantasy Football Fan Communities
In this episode, host Dr. Lauren Siegel, joined by Dr. Rami Shamseen, interviews Dr. Agnieszka Rydzik (University of Lincoln) about her research on how increasing use of technology in hospitality affects workers’ experiences, especially since the pandemic accelerated tools like QR-code ordering and self-service systems. Drawing on dozens of interviews with workers and industry stakeholders, she discusses how technology can intensify work, reduce staffing, create new pressures when systems fail, and shift customer frustration onto employees, often without enough training. Agnieszka also explores how these changes can reduce meaningful human interaction with customers, coworkers, and suppliers, contributing to disconnection and stress, while affecting workers differently by role and workplace.
01:25 Pandemic Tech Acceleration
03:57 Defining The Research Focus
04:35 Peak Times Staffing Pressures
08:09 Training And Tech Troubles
09:48 Why Hospitality Matters
12:03 Tech Reduces Human Connection
14:05 Invisible Workplace Tech Shifts
17:00 Gen Z Tech Reality
17:34 Human Connection Over Apps
18:01 Worker Centric Tech Rethink
18:29 Hospitality Futures Tool
20:39 Bartender Audio Narrative
22:19 Dehumanization and Manners
29:01 Guidelines for Better Practice
In this episode, hosts Dr Lauren Siegel and Dr Wenjie Cai welcome visiting researcher Dr Ian R. Lamond (University of Greenwich, March 2026) to discuss their work on “death spaces,” storytelling, and rituals. Ian describes their book Death and Events and autoethnographic reflections from death-industry practitioners and death scholars, sparked by a case where tourists photographed an Indian funeral. Ian shares their move into celebrancy—focused on LGBTQIA+ ceremonies, gender-affirming renamings, themed weddings/funerals, and non-human companion rituals—and links this to narrative, performance, and research. Ian shares an impactful experience from attending the São Paulo Pride event. connecting this to the need for ongoing queer resistance and legacy. They also outlines creating Leeds rainbow plaques and trails marking queer history, and defines events as ruptures that reveal power and enable change.
02:40 Studying Death Stories
04:19 Tourists at Funeral
06:06 Death Industry Insights
07:06 Celebrancy New Career
14:03 Rituals and Liminality
16:53 Living Funerals Trend
17:43 Sao Paulo Pride Story
22:09 Queer Legacy Projects
28:01 Critical Event Studies
32:10 Comedy and Farewell
Ian's edited book: Death and Events
Upcoming: International Critical Autoethnographic Perspectives on Death
In this episode, hosts Dr. Lauren Siegel and Dr. Rami Shamseen speak with Dr. Agnieszka Rydzik(University of Lincoln) and Dr. Maria Gebbels (University of Greenwich) about their forthcoming book, Central and Eastern European Women Academics in the UK: Making Britain Home (out 20 March 2026). Originating from reflections on the 20th anniversary of the 2004 EU expansion and stereotypes about Eastern European women, the project gathered 29 first-person chapters by 30 authors, spanning PhD students to professors, to “give voice” to personal yet political experiences of migration, academia, language, and belonging. Contributors use diverse formats beyond essays, including poems, photography, collage, paintings, soundscapes, and dialogue.
01:27 Origin Story and EU Migration
02:49 A Personal Political Anthology
05:52 Trust and Writing Vulnerably
06:51 Authors' personal stories
15:25 Creative Formats and Methods
23:12 Language Identity and Accents
24:06 Diversity Across Backgrounds
26:19 Surprises Hope and Belonging
29:20 Who the Book Is For
30:22 Closing Thoughts
In this episode, Dr Lauren Siegel and Dr Chen Yang speak with Dr Ewa Krolikowska-Adamczyk and Dr Robert Arnett Robson about drama-based teaching techniques for higher education. They define drama-based techniques as using elements from acting—such as voice, body, classroom space, props, humour, and performance skills—to enhance teaching and student engagement, emphasising that attention is a key resource for lecturers. Ewa outlines three focal techniques from their work: sketches (short humorous scenarios), soliloquies (voicing a character’s internal thoughts aloud), and storytelling delivered with dramatic elements to create a memorable “wow factor.” They stress inclusivity by depicting relatable scenarios that do not alienate diverse students and explain their focus is primarily on lecturers using these techniques rather than requiring students to perform. Ewa shares her drama and theatre undergraduate background, while Rob describes an informal performance interest developed through corporate training and his doctorate in education on drama-based techniques; they explain how they connected with colleague Kevin Williams and now collaborate as “Act One Education.” They discuss applicability across disciplines (including nursing, science, engineering, and medicine), advise hesitant or introverted educators to start with small performance tools and remain authentic. They position drama as one tool within a broader teaching toolkit and plan to write more due to a gap in higher-education-focused research, and future research on barriers and fears that prevent educators from adopting these techniques.
01:09 What Are Drama-Based Teaching Techniques?
01:46 The Real Reason Drama Works: Winning Student Attention
03:05 The Big 3 Techniques Explained: Sketch, Soliloquy & Storytelling
05:39 Do Students Have to Perform? ‘Acting for the Non-Actor’
06:34 Workshop Storytime: The Skit That Hooked the Room (No More Death by PowerPoint)
08:23 How Ewa, Rob & Kevin Found Each Other (and Built Act One Education)
11:32 From Corporate Training to Global Classrooms: Drama Across Cultures
14:39 Can Drama Work in Any Subject? Real Classroom Examples
16:50 Nervous or Introverted? Start Small with Props, Space & Baby Steps
22:30 Making Learning Memorable (and Not Over-the-Top): Drama as One Tool in the Toolkit
26:39 Workshops Beyond Greenwich + Building a Community of Practice
28:59 What’s Next: Future Research, Barriers & Spreading the Word
In this episode, Dr. Lauren Siegel and Dr. Rami Shamseen are joined by Dr. Elisa Pannini to discuss labor unions, employment legislation, and workplace conditions. Dr. Pannini shares her journey into labor market research and talks about the significance of platform work as a major shift in the labor market. The conversation explores how unions are adapting to represent precarious and marginalized workers, the evolving landscape of labor regulations, and how technology is influencing labor dynamics. Dr. Pannini also highlights her upcoming research on the use of AI and algorithmic management in call centers and its implications for workers.
01:06 Dr. Pannini's Research Journey
03:02 Impact of Platform Work on Labor Markets
04:19 Union Efforts in Organizing Precarious Workers
05:15 Challenges and Opportunities in Worker Organization
10:08 Education and Workers' Rights
17:48 Global Labor Market Dynamics
21:40 Unions and Democracy
24:12 Future Research and Conclusion
In this episode, Dr Lauren Siegel and Dr Rami Shamseen are joined by Dr Laura William, an Associate Professor of Employment Relations and Equality. They discuss the employment challenges faced by disabled individuals, exploring why disabled people are more likely to be made redundant and how they struggle to re-enter the labor market. Dr William shares her personal and research experiences, highlighting the substantial employment gaps and legal barriers, including the 'medical model' of disability and the lack of legal representation in employment tribunals. The discussion also touches upon Dr William’s book, 'Claiming Disability Discrimination: Assessing Barriers to Justice,' and her groundbreaking database that maps out patterns in employment tribunal judgments. The episode concludes with insights into Dr William’s future research on intersectional discrimination.
00:51 Dr Laura William's Journey into Socio-Legal Studies
02:12 Evolution of Disability Law
02:56 Employment Gaps and Discrimination
04:14 Barriers to Justice for Disabled People
10:49 Challenges in Proving Disability
18:12 Mental vs. Physical Disabilities in Employment
20:44 Importance of Disclosing Disabilities
25:23 Creating a Disability Discrimination Database
26:14 Future Research Directions
Read Laura's new book: https://link.springer.com/book/10.1007/978-3-031-74387-0
In this episode Dr Lauren Siegel and Dr Rami Shamseen are joined by Dr Maria Gebbels, Associate Professor in hospitality management at the University of Greenwich. The discussion centers around The Clink Charity, which operates fine dining restaurants inside working prisons where inmates are trained as chefs and front-of-house staff. The conversation covers The Clink's innovative approach, its significant social impact, the benefits it offers to both prisoners and the public, and Dr Gebbels' research on the transformative effects of this program. The episode also touches on the broader implications for rehabilitation and employment prospects for ex-prisoners.
00:18 Meet Dr Maria Gebbels
01:14 Understanding Critical Hospitality
02:26 The Clink Charity: Fine Dining in Prisons
04:17 How The Clink Charity Operates
08:40 Impact on Prisoners and Public Perception
18:29 Research Findings and Future Directions
In this episode, host Dr Lauren Siegel and guest host Dr Ryan Yung are joined by Dr Hyunjoo Lim to discuss the vital role of social media presence for small and medium-sized businesses (SMEs). Hyunjoo explores her recent research on ad repetition and social media interactions, highlighting how consistent exposure and peer engagement can enhance website traffic and sales. The discussion underscores the importance of SMEs maintaining an active social media presence and provides practical insights into starting and optimising social media marketing efforts. Real-life anecdotes and successful examples further illustrate the potential of social media in driving business growth.
00:37 Discussion on Social Media Marketing
01:05 Research on Ad Repetition and Effectiveness
05:41 Practical Implications of the Study
05:46 Power of Peer Influence in Social Media
08:08 Organic Content and Viral Success Stories
11:33 Target Audience and Platform Relevance
13:00 Getting Started with Social Media Advertising
18:17 Hiring Content Creators and Social Listening
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