In Touch

In Touch speaks with three visually impaired people about their current work and projects. Clarke Reynolds, aka Mr Dot, is an artist and a runner who is taking on the Brighton marathon with the help of Rayban Meta smart glasses and Be My Eyes. Jixie Dye is trying to inspire young readers with her latest children's book, The Welsh Witch and the Queen's Curse and Frazer Tibbitts is the 2026 winner of one of the Make a Difference Awards and is an avid football fan. Frazer has turned his passion for football into a regular slot on his local radio station, BBC WM and Beacon Vision's talking newspaper.

Presenter: Peter White

The UK's leading trade association for the UK banking and financial services sector, UK Finance has just launched a new set of guidelines pertaining to the accessibility of payment cards. They claim that 80% of the financial industry across the UK are actioning the recommendations, which include the standardisation of larger text sizes, and notches to identify different types of cards. Adam Scarrott is UK Finance's Director of Payments and he tells In Touch more about why these guidelines were brought about and we discuss the ongoing issue of touch screen payment terminals.

The Motability Scheme enables disabled people to use certain benefits to lease a vehicle. But, the scheme is about to introduce some changes as a result of the government's Autumn budget. Nigel Fletcher is the Motability Foundation's CEO and he tells In Touch what these changes are, provides more detail about why they came about and when.

Presenter: Peter White

Jackie Brown of STRIVE Ability delivers technology training to visually impaired pupils across Northern Ireland. The training Jackie provides is supplementary to the tailored support pupils receive from Qualified Teachers of Children and Young People with Vision Impairment (QTVIs) and classroom assistants. In Touch tags along with Jackie to visit two pupils in two schools as she delivers training on the technology that is making so much more possible for this generation.

Presenter: Peter White

In Touch reflects in the Milano Cortina Winter Paralympic Games. Although the GB team did not return home flush with medals, ParalympicsGB are taking these games as a win in terms of some stand-out performances and future stars. In Touch digs into the visually impaired team's overall performance, how the sighted guiding works when plummeting down a mountain at speeds of 100mph and above and the experiences of the debutant athletes. Guests include six-time medal winning alpine skier Menna Fitzpatrick, debutants Hester Poole and Fred Warburton, ParalympicsGB Chef de Mission Phil Smith and BBC commentator and reporter Ed Harry.

Clips featured within the programme are courtesy of Channel 4.

Presenter: Peter White

In Touch hears about a helpline that has been specifically set up for people with Usher Syndrome. Usher Syndrome is a dual disability that causes combined deafness and blindness. The helpline is provided and operated by Deafblind UK, Nikki Morris is their CEO and she describes why there was a need for a specific helpline for the group of people living with this condition.

Continuing this week's theme of services for visually impaired people, In Touch speaks with Suzie Simons who is the founder and Coordinator of Eye Matter. They are a charity based in London who provide national services online, such as grief counselling, book clubs and training opportunities, along with many in-person events and holidays throughout the year.

Presenter: Peter White

Following last week's coverage of the SEND reforms (the government's major plans to improve the support pupils with special needs will get in schools in future), In Touch hears about another far less publicised report from charity Guide Dogs. It highlighted that seven out of ten visually impaired children and young people surveyed were missing out on essential mobility support and training of daily living skills (a service known as habilitation training). Eleanor Briggs, Guide Dogs’ head of Policy, public affairs and campaigns, tells the programme more about what they found and what they would like the government to do about it. And Fiona Fiona Broadley, Chair of Habilitation UK, provides information about what a pathway to referral for habilitation should look like and where things could be slipping.

More of your holiday horrors: stories of visually impaired people's experiences of trying to get basic assistance in hotels.

Presenter: Peter White

The government has unveiled its new SEND reform plans, with promises to ensure that every child with additional needs will benefit from better, more tailored support, and to make every school truly inclusive. But with little specific mention of visual impairment within the policy proposals, In Touch digs into what they might mean for visually impaired pupils across England, with the help of a panel of guests and the Minister for Children and Families, Josh MacAlister.

Presenter: Peter White

Sharon and Tony Stockman are a totally blind couple that booked a 19-day voyage with Cunard cruises. They submitted their access requirements way in advance, but it all didn't quite go to plan when they stepped on board. With the help of the Independent's travel correspondent Simon Calder, In Touch assesses their case.

Eilidh Morrison has launched a campaign that aims to help more visually impaired people better identify ultra-processed food, with the help of specialist QR codes. Eilidh outlines how it can often be difficult to read the ingredients within food packaging due to its small print size and so she is proposing more products feature NaviLens. Jose Castejon of NaviLens provides information about how the codes work and how viable Eilidh's campaign idea is.

Presenter: Peter White

Councils across England are to be given more extensive powers to tackle pavement parking. The new powers are due to take effect later this year, alongside guidance on how the rules can be enforced in a proportionate way. The Local Government Association provide In Touch with details of what these new powers might look like across the country and when. A nation-wide ban was introduced in Scotland a couple of years ago; we check in on how that has been going.

Following on from last weeks update on the Macular Society controversy, an independent charity lawyer provides information about the rights of members and the roles of the trustees within a charitable organisation.

Presenter: Peter White

Regular In Touch listeners will know that decisions to make organisational changes by management at The Macular Society have been met with strong opposition. The changes include a reduction in the number of regional managers, a move which some in the charity say will badly damage service provision. Indeed, feelings are running so high that a group called "Save Our Society, Save our Services" or SOS has been formed. Following a recent Annual General Meeting, SOS claimed they had been denied the opportunity to properly challenge management and that controversial decisions had been forced through.

Amid this acrimony, we were keen to give people from both sides of the argument the opportunity to explain their position. We're pleased to say that SOS members Tricia Sturgeon and Ron Barnett, and Cecilia Bufton, Chair of the Society's Board of Trustees agreed to join us to do just that.

Presenter: Peter White

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