Managing the response to a crisis incident requires a multifaceted approach. Beyond the immediate practical response, there is also a need to manage communications with a myriad of internal and external stakeholders.

Drawing on their combined experience in managing communications for crisis events in multiple industry sectors, FTI Consulting’s Ben Hamilton and Cameron Morse will provide an overview of best practice crisis communications, and detail the importance of having a robust, up-to-date and regularly tested crisis communications plan.