"The people factor is about your culture," notes Kathy Strasser, IncredibleBank's Executive Vice President and COO. "You can have people with a digital mindset, but when you have a digital culture, that's when you know you've got something special."

Strasser knows the secret to finding success in digital: It's about the people. That's helped Wisconsin-based IncredibleBank grow from a small community bank subsidiary to one of today's most innovative and influential community banks.

In this edition of Communities of Innovation, Strasser and host Charles Potts, ICBA's Chief Innovation Officer, explore why people are the driving force of community banks' digital transformation journeys.

Cybersecurity is a growing priority today for community banks, which are up against an ever-increasing presence of hackers, security breaches and hidden threats. But, according to Piette and Jeff Newgard, president and CEO of Bank of Idaho, community banks shouldn't just build a plan. They need an ecosystem of cybersecurity technology, relationships, and best practices.

Piette and Newgard are joined by host Charles Potts, ICBA's chief innovation officer.

A timely conversation about recruiting and retaining top bank talent in today's competitive job market with Kim Kirk, COO of Queensborough National Bank & Trust Company; Tommy Marshall, Executive Director of Georgia Fintech Academy; and host Charles Potts, Chief Innovation Officer of Independent Community Bankers of America. This episode is sponsored by Atlas Platform.

Rebeca Romero Rainey, President and CEO of ICBA, talks with host Charles Potts, Chief Innovation Officer, about how and why ICBA made the decision to stand alone in public opposition to the nomination of Prof. Saule Omarova to the Office of the Comptroller of Currency (OCC). This episode is sponsored by ICBA LIVE.

Host Charles Potts, Chief Innovation Officer of the Independent Community Bankers of America, talks with Betsy Steinberg, Vice President of Pioneer Trust Bank NA about the bank's card fraud prevention strategies. Rebecca Kruse, Executive Vice President, Operations, for ICBA Bancard shares how they work with community banks to respond to fraud. This special episode is sponsored by Visa®.

Host Charles Potts, Chief Innovation Officer of the Independent Community Bankers of America, talks with Steve Schnall, CEO of Quontic Bank about how the bank launched a cryptocurrency rewards program to generate customer interest. Brian Laverdure, Vice President, Payments and Technology Policy for ICBA offers insight on the changing crypto regulatory environment. This episode is sponsored by Atlas Platform.

Host Charles Potts, CIO of the Independent Community Bankers of America, sits down with Eric Sprink to discuss his storied career and passion for community banking. This episode is brought to you by Atlas Platform.

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