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Customers switch to induction expecting silence and panic the first time they hear buzzing or clicking. In this episode of The Steel CodCast, Anthony and Jon break down why induction cooktops make noise, what’s normal, and how to prevent unnecessary service calls before they happen.
The conversation explains where induction noise actually comes from, including pan vibration, magnetic energy transfer, and cookware construction. Anthony and Jon unpack why higher-quality cookware often makes less noise but never zero noise, and why failing to prepare customers for sound is one of the easiest ways to create post-sale frustration. The real lesson is about sequencing: when and how to introduce this expectation during the sales process without killing excitement.
This episode helps appliance professionals protect the induction sale by setting smart expectations early. If you sell induction and want fewer “this thing is broken” phone calls, this conversation will sharpen how you normalize sound without undermining performance.
Who This Episode Is For
Appliance sales professionals, showroom managers, and anyone selling induction cooktops who wants to reduce post-sale complaints and increase confidence in induction technology.
Follow the Show
New episodes of The Steel CodCast drop every day of the week, including weekends. Follow, rate, and subscribe wherever you listen to podcasts so you never miss an episode.
Timestamps
#applianceindustry #appliancesales #appliancesalestraining #productpositioning #applianceretail #applianceprofessionals #applianceindustrypodcast #inductioncooking #inductioncooktop #inductionnoise #cookwarenoise #kitchentechnology #customerexpectations #applianceservice #applianceinstallation #salesprocess #sellingappliances #appliancesalesfloor #appliancesalesbestpractices
By Anthony Fors and Jon BeresfordCustomers switch to induction expecting silence and panic the first time they hear buzzing or clicking. In this episode of The Steel CodCast, Anthony and Jon break down why induction cooktops make noise, what’s normal, and how to prevent unnecessary service calls before they happen.
The conversation explains where induction noise actually comes from, including pan vibration, magnetic energy transfer, and cookware construction. Anthony and Jon unpack why higher-quality cookware often makes less noise but never zero noise, and why failing to prepare customers for sound is one of the easiest ways to create post-sale frustration. The real lesson is about sequencing: when and how to introduce this expectation during the sales process without killing excitement.
This episode helps appliance professionals protect the induction sale by setting smart expectations early. If you sell induction and want fewer “this thing is broken” phone calls, this conversation will sharpen how you normalize sound without undermining performance.
Who This Episode Is For
Appliance sales professionals, showroom managers, and anyone selling induction cooktops who wants to reduce post-sale complaints and increase confidence in induction technology.
Follow the Show
New episodes of The Steel CodCast drop every day of the week, including weekends. Follow, rate, and subscribe wherever you listen to podcasts so you never miss an episode.
Timestamps
#applianceindustry #appliancesales #appliancesalestraining #productpositioning #applianceretail #applianceprofessionals #applianceindustrypodcast #inductioncooking #inductioncooktop #inductionnoise #cookwarenoise #kitchentechnology #customerexpectations #applianceservice #applianceinstallation #salesprocess #sellingappliances #appliancesalesfloor #appliancesalesbestpractices