Welcome to Episode 03 of Industrial Edge! In this episode, host Lacey Chandler sits down with Adrian Diaz, a field technician for Chandler Automation, at the 2024 Almond Board Conference in Sacramento's Safe Credit Union Conference Center. They talk about the intricate world of factory automation and the critical role of service technicians in this evolving industry. Adrian shares insights on his responsibilities, from servicing and installing equipment to training technicians and ensuring smooth transitions for customers. The discussion covers the importance of effective communication, patience, and technical expertise in the job. They also explore the steps involved in setting up new automation equipment and address common misconceptions about the process.
00:00 Introduction to Industrial Edge Podcast
00:23 Meet Adrian Diaz: Field Technician
01:18 Role and Importance of Service Technicians
05:39 Steps for Equipment Installation
13:16 Post-Installation Support and Maintenance
18:30 Collaborative Efforts in Maintenance
21:26 Adrian's Job and Travel Experiences
22:45 Conclusion and Final Thoughts