Legends of the KBB Industry – Rai Isted Journey🌟 Legends of the KBB Industry – Royce’s Journey 🌟Our Legends Project Series 3 continues with an incredible conversation featuring Royce, a true veteran of the KBB and appliance industry. His remarkable career started all the way back in 1979, working with the Maloney Group on built-in appliances just as the market was exploding.From repairing refrigeration systems to becoming a marketing leader at global brands like Philips and Whirlpool, Royce has seen it all. He shared fascinating insights about the evolution of kitchen appliances, the shift to open-plan living, and how the industry has grown from humble beginnings to become a hub of style and innovation.🏠 Royce reflected on the importance of built-in appliances in transforming kitchens into the heart of the home, with stylish designs and cutting-edge functionality. From early ovens with a handful of functions to today’s smart appliances that store recipes and offer menus, the evolution is extraordinary!🛠 He also discussed the crucial role of independent retailers in providing personal service and maintaining trust with customers, balancing this with the training and challenges faced by both independents and nationals alike.A big thank you to Royce for sharing his expertise and memories with us – your story highlights just how far the industry has come and inspires us all to keep innovating.🎥 Watch the full interview to hear Royce’s journey, his thoughts on the changing KBB landscape, and what’s next for our industry.

Recipe for success – Industry Legends podcast with Richard Flower founder of Ashford Kitchens and Interiors

🎙️ The Secret to 40 Years of Success in the KBB Industry! 🚀
What does it take to build and sustain a thriving KBB business for over four decades? In the latest episode of Industry Legends, we sit down with Richard Flower of Ashford Kitchens & Interiors, a man whose journey through the industry spans 50 years! From selling kitchens in the early ’70s to establishing a second-generation family business, Richard’s story is packed with invaluable insights.

💡 Why should you listen?

🔹 Lessons from the past: Richard recalls the early days of the industry when “kitchens were generally sold by hardware stores and builders’ merchants,” and how he spotted the opportunity for specialist retailers.
🔹 Advice for new business owners: “You have to be resilient, love working with people, and be prepared to take risks.” Would you have what it takes?
🔹 The key to longevity in business: According to Richard, “We invest well in people. We get good people on board and really try to keep them.”
🔹 Family business values: Ashford’s success is built on local connections. “We promote ourselves as a second-generation family business, and people love that.”

This conversation is a masterclass in business growth, adapting to industry changes, and creating a brand that stands the test of time.
Don’t miss this episode—watch it now and let us know your thoughts!