Jake and Kennedy kick off their 27th episode with a recent run in that Jake had with a fan of the show. He called Kennedy crying, and to know the rest you have to tune in!

This episode explores what happens when a venue tries too hard to please everyone who enters a restaurant or bar. Jake and Kennedy want to expose the situations when the customer ISN'T right. They discover a string of stories on Reddit about con artists who go the extra mile to get whatever they can for free, and the satisfying stories of when they get caught.

Jake and Kennedy are back with another episode, and this week they feature a Chicago server, friend, and longtime listener of this podcast - Almendra! To her friends, she goes by the nickname "Pez", and she is loved and admired by many of her coworkers for her optimism and kindness. She is the kind of server that rarely gets flustered by a guest, so when she does you know they have to be 10x worse than how she describes them.

The episode begins with an introduction to Pez and her work experience. She started at Olive Garden, and took a 10 year break from the industry only to come back and work at some of the best restaurants in Chicago.

The current events discussed today included a strike by Waffle House employees in North Carolina, and about the first ever lab-created chicken dish sold to guests in a California restaurant.

The bulk of the episode is spent discussing what it's like working for large chains, how you can handle guests who want you to fail from the start, and how important it is to help your coworkers when you see them in the weeds. The episode closes out with an impromptu round of "Service industry things that would send a Victorian child into a coma".

Kennedy and Jake are back with a new episode immediately following a busy weekend. Kennedy spent 5 days at Electric Forest and tells stories from her weekend, and Jake reflects on his weekend at a Pride festival in Chicago. They move on to start the episode with a few current events in the industry - James Corden is still trying to rectify his behavior towards servers in famous restaurants, and a popular hotspot in LA is facing backlash amidst the owner's public divorce proceedings. They discuss Jake's story of the week, which involves many weird restaurant laws in different states and countries. Before the episode, Jake and Kennedy watched the movie Waiting staring Ryan Reynolds. They spend the remainder of the episode discussing the different service industry tropes that are explored in this movie, and laugh about how accurate a majority of the film really is. They end the episode with another round of their new game, "Am I The A**hole?".