Quality during Design

Influence Without the Title, with Jenny Wanger


Listen Later

Why do product teams stay misaligned? Jenny Wanger explains the structural problems: efficiency-focused handoff workflows, unclear strategy, and people left cleaning up decisions they didn't help make. She shares tested practices for influencing upstream decisions without formal authority: clarifying strategy through curiosity, bringing the right people in early (pre-mortems work), and publicly recognizing collaborators.

Key Takeaways

  • Fire drills and half-finished features often stem from lost customer context in handoff-driven workflows
  • Use curiosity, not criticism, to surface strategy gaps - Interview leaders and highlight missing pieces
  • Run cross-functional pre-mortems early; rank risks by likelihood × impact, not opinion
  • Make others look good publicly (CC their boss); build a reputation as someone worth inviting

Timestamps

  • 02:42 The Misalignment Before Picture
  • 05:05 The Handoff Trap
  • 17:00 Strategy Gaps & Curiosity
  • 23:00 Pre-Mortems & Early Involvement
  • 32:00 First Steps

Resources

  • Jenny Wanger: jennywanger.com | LinkedIn

Your Challenge
Pick one: Share a kudos with someone's manager, approach a colleague about a past bottleneck, or volunteer to run a pre-mortem.

Send us a message

Work with Dianna I help product development teams build quality into the front end when it's cheap and easy, not late when it's expensive and painful.

Book a 20-minute discovery call with Dianna's calendar. Whether you're navigating the "fuzzy front end" of product development and want to explore a workshop or advisory partnership, or you'd like to be a guest on this podcast. You'll leave with a summary, relevant resources, and a clear path for next steps within 24 hours. 

Pierce the Design Fog (piercethedesignfog.com): my book on aligning cross-functional teams, defining clear design inputs, and accelerating product success. NIEA Finalist Award, reviewed by PDMA. 

Connect with me: I'm most active on LinkedIn

Free Resources for Subscribers Subscribe to the Quality during Design digest — https://newsletter.deeneyenterprises.com — for monthly actionable highlights, plus access to the Strategic Quality Integration Checklist (a free self-assessment download) and my Swipe File Vault.

...more
View all episodesView all episodes
Download on the App Store

Quality during DesignBy Dianna Deeney


More shows like Quality during Design

View all
All Ears English Podcast by Lindsay McMahon and Michelle Kaplan

All Ears English Podcast

2,237 Listeners