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As an #SRE how do you influence senior leadership to get support and priority for the things you care about?

To answer this question I'm joined by Nora Jones, founder of Jeli and now Head of Pricing, Product Strategy and Growth at PagerDuty. Our conversation touches on...

🤝 How understanding needs to flow both ways (between engineers and leaders)
🎨 Reliability is as much an art as a science
📝 Using napkin math to start conversations
🧠 Understand the system (your org) before trying to change it
💬 Using micro-interactions to gradually implement change

...and so much more.

You can find Nora on:

LinkedIn: https://www.linkedin.com/in/norajones1/

You can find more about PagerDuty here: https://www.pagerduty.com/nlp/trial-sign-up/

You can find Stephen on:

LinkedIn: https://www.linkedin.com/in/stephentownshend/
Bluesky: https://bsky.app/profile/slightreliability.bsky.social
YouTube: https://www.youtube.com/c/SlightReliability
Instagram: https://www.instagram.com/slight_reliability/
TikTok: https://www.tiktok.com/@the_kiwi_sre