In this episode of Disambiguation, I had the pleasure of speaking with Brian Jackson, Principal Research Director at Info-Tech Research Group, about their TechTrends 2025 report. We discuss the evolving role of CIOs, particularly in the context of AI, and discussed the concept of "simulated futures," which emphasizes the need for IT leaders to transition from merely recording data to forecasting and strategizing for the future.

Brian highlighted the shift in generative AI from a consumer tool to a systemic component of enterprise applications, emphasizing the importance of integrating AI into various business processes. We explored the challenges organizations face in scaling AI effectively, including the need for AI sovereignty, which involves maintaining control over data, quality, and costs.We also touched on the emerging trend of AI avatars in customer service and internal use cases, showcasing how these digital humans can enhance user interactions. However, we acknowledged the risks associated with deepfakes and discussed potential strategies for organizations to combat misinformation.

Additionally, we examined the importance of specialized AI models tailored to specific industries, with examples from the legal and pharmaceutical sectors. Brian shared insights on how companies can manage their investments in AI to foster innovation while keeping costs in check.

Finally, we addressed the looming threat of quantum computing and the necessity for organizations to prepare for post-quantum cryptography to safeguard their data. Brian's recommendations for IT leaders included prioritizing information security and developing a proactive plan for transitioning to quantum-resistant encryption.

Brain recommends: Ralph Stacey

Overall, this episode provided valuable insights into the future of AI in business and the critical steps organizations must take to navigate this rapidly changing landscape. Thank you for joining us, and I encourage you to check out the full report for more in-depth analysis.