Information Systems and Business Strategic Alignment

Information Systems and Business Strategy Alignment-slide5

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Digitization  and E-commerce Business Strategies - Slide 5

Business Needs: This type of strategic need is the business machinary we put in place to ensure the smooth operation of business strategies. In Temunah Global e-commerce, the number one business strategic needs is an efficient supply chain management (SCM) system that makes sure products are delivered timely, stocks are replenished before depletion, smooth cooperation with many suppliers, etc. The ES which initiates these business processes is ERP II integrated with a real-time BI application. This ES enables the  right automation to take place and gives employees the visibility required to carry out business operations. Sometimes, this ES has the capability to activate business processes in a timely manner. Again, business data to perform analytics for insights is a core strategic need.​

  • Customers Need: Due to obsessive focus on our customers' needs, we ensure quality selection criteria of goods displayed in the store-front meets our customers' needs. An implementation of smooth and fast supply chain and logistics to timely deliver products sold to our customers is a priority. An adequate refund and compensation scheme must be implemented. We must use different marketing and feedback mechanisms such as product recommendations, customer reviews, and long-tail strategies to satisfy our customers' needs. ​
  • Stakeholders Needs: The long-term strategic need of the stakeholders (e.g. investors, employees, customers, and suppliers) is to maintain a healthy financial outlook of the business and a quality payroll, whilst fulfilling customers' needs without compromising business strategies.​
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    Information Systems and Business Strategic AlignmentBy Daniel Agbanyim