Digitization and E-commerce Business Strategies - slide 3
Business Transformation (BT): The degree of business transformation we need now are:
Information System Transformation (IST): As a key driver of growth, IS transformation impacts information management resources such as technologies, processes, and people. The IS transformation will enable us to differentiate our business through the digitization of services.
Transformation of Business Processes (TBP): Digitization of business services leads to the transformation of business processes. This frees us to focus on core business tasks that cannot be automated.The Potential benefits are:
A Long-term Return on Investment (ROI)
Cost Reduction in Business Operations
Competitive Advantage through Data-driven Decision Making
Low customer churns
Realization of business long-term objectives, etc.