The podcast episode focuses on the challenges IT leaders face during the 2025 budget season, specifically regarding the rising costs of Software as a Service (SaaS) and the integration of artificial intelligence (AI). Brennan Robison, Director of Corporate Communications at Corpay, interviews Scott duFour, Corpay's Chief Information Officer (CIO). They discuss strategies for managing IT expenses while maintaining operational efficiency.

Key takeaways include:

SaaS Costs: As companies migrate more assets to the cloud, SaaS contracts are often consumption-based. Over time, vendors increase prices significantly at contract renewals, posing a challenge for predictable cost management. Scott outlines strategies Corpay employs, such as stricter governance, price increase caps, and market research to negotiate better contracts.

AI Hype vs. Value: AI is a major focus for many organizations in 2025, but companies must assess whether these solutions offer real value. Scott emphasizes the importance of being cautious with AI investments, starting small with proof of concepts (POCs), and scaling only when there is clear evidence of value.

Procurement and Governance: Corpay's federated model complicates IT procurement, but by centralizing visibility and aggregating demand across business units, the company ensures it gets the best terms in SaaS contracts. The CFO plays a key role in balancing costs and managing the transition from CapEx to OpEx.

AI Success Story: Scott shares an example of a successful AI initiative in Brazil that improved customer service efficiency and satisfaction, highlighting how Corpay strategically integrates AI to enhance operational performance.

The episode provides actionable insights for IT leaders on balancing SaaS and AI investments while navigating rising costs and technological hype.