Welcome to the second episode of Ingenious Payments ! In this session, we pivot our focus towards the transformative role of banks and acquirers in the merchant services landscape, leveraging the latest in technological innovation.

Recorded live at the prestigious Paytech event in Madrid this January, our episode features an insightful onstage dialogue between Anna Milne, Research Director at Finextra, and Michel Leger, Chief Technology Officer at Ingenico. Together, they delve into a series of probing questions that illuminate the evolving dynamics of the merchant services sector:

1. The adaptation of banks and acquirers to the digital frontier,

2. The emergence of sharply-focused customer-centricity,

3. The role of data-driven business services,

4. Why the Point-of-Sale remains crucial for digital success,

5. The benefits of POS-enabled cost savings, enhanced security, and compliance,

6. The long-term vision for the payments ecosystem over the next five to ten years.

This episode not only unpacks the discussions held at the Paytech event but also integrates key insights from the recently published paper by Ingenico and Finextra, titled "Payments: The key to unlocking new ecosystems and why merchant services are on the up." As the research director of the paper, Anna Milne offers a unique perspective by quoting from the 5 interviews conducted in the paper, while Michel Leger enriches the conversation with his technological acumen.

Whether you're a tech enthusiast, a business owner, or someone keen to understand the technological advancements driving merchant services, this episode promises to enlighten you with expert insights and forward-looking perspectives.

Ladies and Gentlemen !

Welcome to "Ingenious Payments", the podcast that delves into the fascinating world of payments. I'm your host Kat, and I'm beyond excited to share the groundbreaking innovation that transform our shopping journey and will unveil you stories behind every payment.

Picture this - payment terminals, sustainability, innovations, and the ever evolving payment ecosystem - we've got it all covered ! But our aim is not to speak to you only about payment terminals, how they are connected, how secure they are or the payment method that you can use. No. We are not just talking about payments. We are talking about the lifeblood of our global economy. Yes. Payments are woven into every aspect of our lives ! Our podcast is your gateway to understanding the beating heart of commerce.

We'll bring you insights from the brightest minds in the industry, from experts, to business partners in the field of commerce and payments. Their experiences, their stories. And their vision for the future, all of it, right here, in your ears.

And let's not forget the technological marvels, the startups challenging the status quo and the groundbreaking innovations shaping the future of payments. If you want to stay ahead of the curve, this is the place to be !

Now a quick work about our format. While I'll be your main host, my colleagues based all over the place, from Brazil to Singapore, passing by Paris will take over the mic from time to time to cover stories and info, directly from the ground, making you travelling accross the globe and bringing you unique perspectives to the table. Our episodes are designed to be informative, entertaining and thought-provoking. We want you to leave each episode feeling like you've unlocked a new level of understanding about the world of payments.

So weither you are a seasoned payment professional or just someone curious about the magic behind the transaction of your morning coffee, we've got something for you.

We invite you to subscribe, join us on this journey and become a part of the "Ingenious Payments" community. We can't wait to explore the world of payments with you. Until next time, Stay Curious, Stay Ingenious !