Operators Series

INH: Sharon Pak and Jordynn Wynn


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How do you get noticed in the hair extension space? What does it take to get started and build a community, and how does the word spread about your product? Listen in to today’s episode with Sharon Pak and Jordynn Wynn of INH to find out about how they picked their name, why they decided on wigs in the first place, and what they did to launch, grow, and maintain their community. 
Topics Discussed in Today’s Episode:
How Jordynn and Sharon came up with the name of the business
How word spread about Ariana Grande’s products
What Jordynn and Sharon learned from CoulorPop
Why they decided on the wig category
The background of Jordynn and Sharon’s other co-founder
The biggest lessons learned in going from zero to one
How to get a community off the ground, then maintain it
Approaching the different community channels
Why younger people are moving toward Twitter
From the first sale to the first million
How INH’s content is made
How INH found its first supplier
How Jordynn and Sharon manage inventory and cash flow
INH’s approach to hiring
How INH’s products are named
What hero products are
INH’s approach to remote work
The initial go-to-market approach
Making personal connections with influencers
What INH offers influencers
How INH approaches performance marketing
Jordynn’s and Sharon’s why
Jordynn’s and Sharon’s number one advice for new entrepreneurs
Resources:
Learn More About Order Fulfillment for Haircare Products
Check out INH
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Operators SeriesBy Casey Armstrong