Many business owners ask the question “How do I get more leads to grow my business”. Since only 18% of business owners focus on customer retention and less focus on growing their business from their existing customers, the question they should really be asking me is “ how do I maximize my existing customers to grow my business?” It costs 5x more in marketing dollars to get a new customer than keep a current customer. 65% of your revenue comes from your existing customers.
The concept of Maximizing Your Existing Customers To Grow Your Business is exciting, but you need balance so make sure you don't go overboard on client retention strategies at the expense of new customer acquisition. Start by retaining the customers you already have with some simple action steps in this episode and then slowly branch out to creating systems to acquire new ones.
Links Mentioned in this episode - E15 Networking How to maximize this effect marketing tactic.
Email CRM Systems We use For Email Campaigns To Existing Customers
MailChimp - https://admin.mailchimp.com/referral?code=OlFBTkipGkwETkM
Or
Constant Contact - https://go.constantcontact.com/signup.jsp?pn=inkyma