In this episode of the Claim to Fame podcast, hosts Alex and Wayne engage in a comprehensive conversation with Jamie Caputo, a seasoned professional with nearly 30 years of experience in the HME industry and a specialization in SaaS products for sleep therapy management. Jamie details his career journey from the mobility side to respiratory care, and his current role as part of the leadership team at Sova Sage. He explains the company’s innovative use of AI technology to enhance patient compliance and adherence in CPAP therapy. Jamie also discusses the evolution of sales strategies in the industry, the importance of adaptive and efficient technological solutions, and the ongoing impact of policy changes and COVID-19 on the HME landscape. The episode concludes with a rapid-fire round of questions and valuable advice for newcomers to the industry.