Alison Ward (LinkedIn, Twitter) is the CEO of CottonConnect, which helps global brands source more fairly and sustainably by creating more robust, resilient and successful raw material supply chains.
Our conversation covers:
-Just how complex the cotton supply chain is, with cotton traded 10 times once it leaves the farmer.
-How it takes time to turn an innovative concept into real impact. CottonConnect has a 10 year journey from working with just 1,251 female farmers to now reaching well over 300,000 farmers across Bangladesh India and Pakistan.
-Being a CEO of a social enterprise has to combine being commercial and driving impact at every level.
-In the status quo supply chain, the farmers have the least power, least information, worst negotiating position, and so are, often, proportionately the most exposed to risk. CottonConnect is trying to change that. Knowledge is power: if you have just one piece of important insight then you can use that on your suppliers or competition.
-How new legislation on claims by shops or brands is forcing them to improve traceability, which is an opportunity for CottonConnect and a driver of innovation.
-The importance in shifting from 'efficiency through arms-length transactions' to 'effectiveness through long-term relationships' in order to deliver lasting outcomes.
-The use of PESTLE framework: Political, Economic, Social, Technological, Legal, Environmental.
-Deliberately having the vast majority of the staff close to the cotton farmers, rather than in a UK head office -- important in avoiding charges of neocolonialism, as well as getting better insight on what's really happening.
-The need to accept failure, celebrating it (and lessons learnt) and then gracefully stopping an idea, before you throw good money after bad. Stopping something that isn't working, but you've learnt from, is a success.
-The importance in determination in overcoming obstacles and influencing people over time.
-A big focus going forward on women, who are hugely involved in cotton but often not empowered by that involvement.
-People can be agents of change, even in the face of the most difficult situations, with the right support and resources.
This is part of a series of interviews about innovation for sustainability conducted for the UCL Institute for Sustainable Resources, as a contribution to a module in this Masters. You can find out more about these interviews, and the module, here.