Special guest Global Top Retail Expert Matt Mueller, author of The Mindful Innovator shares how surprisingly simple innovation techniques drove massive cost savings, customer experience improvements and employee turnover reductions for Kroger and other major retailers. Matt breaks down his process, how to remove the stress of "moon shot" goal setting without losing the results, how to align siloed decision makers, and the importance of injecting playful energy into the process for best results. And he tells great Dad jokes. Great being subjective of course. And we have an awesome Retail Be Crazy segment for you in honor of fall's cozy sweater and Pumpkin Spice season too.