Featuring Special Guest: David Staley, Historian, Futurist and multi-book author. David is currently Associate Professor at Ohio State University, and a leading authority on digital history and future impacts of A.I. This fascinating conversation takes us through some surprisingly reassuring, and some less than reassuring scenarios for retail, society and civilization as we know it. David was awarded Best Freelance Writer for his "Next" futures column, and has authored several highly worthwhile reads, including "Visionary Histories", "Knowledge Towns: Colleges and Universities as Talent Magnets", "Historical Imagination", "Brain, Mind and Internet" A Deep History and Future", "Computers, Visualization and History" and "History and Future: Using Historical Thinking to Imagine the Future".

After spending 4 days in the Big Apple walking 12 miles a day, we saw some interesting things that portend a brighter - and very achievable - future for the retail industry. We also walked off the networking dinners with tons of great store tours and insights to share with you, complete with images. It's getting interesting out there!

Retailers have chased the promise of retail media as a revenue stream for years, but have yet to see the money. CPGs are frustrated by lack of visibility to how their ads are working now, and no clue whether they generate sales later. Consumers hate being inundated by ads for products that are out of stock, irrelevant, or just down right annoying. We've done our homework and found out that A.I. can cure these ails, but only for retailers with a physical presence! The rest must might be eaten by A.I. rather than helped. And stay to the end for our always fun Retail Be Crazy segment!

Cannabis retail is retail's toughest league. In this episode we're joined by Josh Wilson, GM of Culture House and Co-Founder of The Farmer's Cup, and Barney Stacher, a Rethink Advisory expert, to go inside the high-wire world of cannabis retail. Here precision isn't optional, regulations keep changing, and forecasting is impossible. After listening to Josh and Barney you'll realize that once you've mastered cannabis, you've mastered retail.

Resale Retailers like Poshmark and Thredup have seen sales grow, but profit has remained elusive because of unique product challenges. AI may be just the juice they need to energize their profit margins to make their bottom line healthy. Or will it? We've done some homework to give you food for thought.

Tired of hearing what AI "can" do? Of hypothetical use cases or early stage pilots that are unrealistic? Then give us a listen. We've explored retailers actively using AI in stores for everyday uses. They've already tried, tested and tweaked, and we'll share what they love and what's working well right now! Plus our ever popular Retail Be Crazy. Though these days it's hard to say where the crazy starts and stops.

Special guest Global Top Retail Expert Matt Mueller, author of The Mindful Innovator shares how surprisingly simple innovation techniques drove massive cost savings, customer experience improvements and employee turnover reductions for Kroger and other major retailers. Matt breaks down his process, how to remove the stress of "moon shot" goal setting without losing the results, how to align siloed decision makers, and the importance of injecting playful energy into the process for best results. And he tells great Dad jokes. Great being subjective of course. And we have an awesome Retail Be Crazy segment for you in honor of fall's cozy sweater and Pumpkin Spice season too.

Agentic browsing is already here, compressing the traditional shopping funnel by shifting the shopper's attention away from search engines and websites. How does this change the shoppers journey for retailers? For media? For Stores? And stay tuned at the end for our popular segment: Retail Be Crazy!

AI can analyze, predict and optimize in seconds. Humans can sense context, spot nuance and tell stories that make shoppers stop and buy. Which is generating better results for in-store merchandising? In this episode of Shop Shock, we unpack the battle for the shelf, exploring where algorithms win, where people outperform what the smartest retailers are doing to unlock real sales lift.

Meet a few of retail's quiet achievers, brands you rarely read about but are quietly out-profiting big names every year. How are they winning, even in today's volatile and unpredictable landscape?