Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Innovative Concepts and Flavors with Abney Harper


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In this episode of Give an Ovation, we’re joined by Abney Harper, CEO and Founder of Prima Après, a unique fast-casual concept combining fresh pasta and pavlovas with a focus on thoughtful design, quality ingredients, and heartfelt hospitality. Abney shares her journey from fine dining and fashion retail to creating a chef-driven brand that delivers a luxury dining experience in a fast-casual setting.

Zack and Abney discuss:

  • Transforming Fine Dining Into Fast-Casual Excellence
    How Abney turned a $50 pasta dish into an accessible yet premium quick-service experience.
  • The Magic of Details in Guest Experience
    Why everything from custom bronze-cut pasta to perfect table heights makes a difference in how guests experience a restaurant.
  • Hospitality Rooted in Human Connection
    How kindness, warmth, and personal interactions build lasting customer loyalty.
  • Design That Enhances the Brand
    How Abney’s background in fashion and interior design inspired Prima Après' stylish, inviting spaces.
  • Lessons in Restaurant Innovation and Growth
    What it takes to blend creativity with operational excellence while scaling a restaurant concept.

Tune in to learn how Abney Harper is redefining fast-casual dining by blending exceptional cuisine with intentional design and genuine hospitality!

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