Impact Healthcare Podcast

Innovative Problem Solvers to the Rescue Chris Labreque


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Impact Healthcare showcases innovative, solutions-oriented trailblazers working to make healthcare more affordable for American workers.

Employers and benefits advisers need to know Lester J. Morales’ guest, Chris Labrecque, Chief Customer Officer at Paytient.

Paytient serves as a cutting-edge company addressing a struggle so many functionally uninsured Americans face: the “pain to pay.”

1 in 10 adults endures significant medical debt, which causes 67% of personal bankruptcies.

As a result, 80% of Americans have skipped or delayed healthcare due to unaffordability in the last year.

For five years running, Paytient has enjoyed a 90+ Net Promoter Score (customer satisfaction metric) by alleviating patients’ “pain to pay” through interest-free, no-fee credit cards that spread out-of-pocket healthcare expenses out over up to 36 months without a credit check.

Don’t miss this hope-inspiring episode — subscribe now to stay on the cutting edge of healthcare affordability solutions and the problem-solvers making healthcare accessible to all Americans.


Time Stamps:


08:53 What too many brokers miss along the career journey

14:06 Why high-deductible plans fail

17:15 How the Paytient card works with an HSA

18:17 How employees get and use their Paytient card

19:23 How employers provide employees Paytient access

22:15 How Paytient benefits hospitals and health systems

24:15 Chris’ message for advisers

25:55 How Paytient retains employees

28:45 Chris’ message for employers

30:40 Real-life impact of Paytient


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Impact Healthcare PodcastBy Lester J. Morales

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