The huge popularity of e-commerce added new complications to the already complicated process of reverse logistics, whereby products are sent back up the supply chain and returned to retailers, distributors and manufacturers. Besides adding shipping costs and environmental impacts, e-commerce returns are more susceptible to fraud and abuse.

As a result, companies are looking for ways to reduce their costs by minimizing returns and redirecting returned goods in more profitable directions.  

In this episode, we explore an innovative platform that enables returned goods to be donated to nonprofit organizations that have identified specific needs. Donors spend less on shipping, get a tax deduction or write-off and improve their environmental, social and governance (ESG) ratings.  

Featuring: Aisya Aziz, CTO, LiquiDonate       

In today's episode, we'll also cover:

References: 

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