As a company grows, the task of getting products to customers becomes more and more complicated. Even small hiccups can lead to inventory issues and a poor customer experience.
In this episode, Rick Watson, CEO and Founder of RMW Commerce Consulting, LLC, shares his perspective on what companies can do to securely streamline their production and delivery processes. Join us as we discuss:
- Innovations within commerce giants
- Forecasting with flexibility and agility in mind
- Why one of the most important factors in ecommerce is accurate inventory

In today’s ever-expanding digital ecosystem, ecommerce solutions must meet the current needs of companies while also preparing them for future challenges. 
In this episode, Shine Mathew, Founder and CEO of AyataCommerce , shares his expertise in tailoring online infrastructure for both short and long term success. 
Join us as we discuss:
- Finding advantages through flexibility 
- Bettering customer experience
- Understanding fulfillment lifecycles

The rise of Gen Z has changed customer expectations—across all age groups. Personalization has long been a buzzword, but how can you really optimize the full experience? And with such a range of approaches to personalization, where do you start? 
In this episode, Tory Brunker, Sr. Director of Product Marketing and Commerce at Adobe, shares her insights into the shifting commerce landscape and what we can learn about the future of customer expectations when it comes to personalization. 
Join us as we discuss:
Adapting your business for change
The rise of different expectations and using data to your advantage
Leading with a growth mindset       


Check out the Adobe Commerce study referenced in this episode.

As ecommerce further solidifies its lead against traditional brick-and-mortar stores, more and more sellers are moving online to survive. This new digital landscape can be daunting, but can also lead to unprecedented profit margins in the long-term. 
Jason Wyatt, Founder and Executive Chair of Marketplacer, is helping business leaders future proof their business model through the transformational power of the marketplace. 
Join us as we discuss:
Finding and leveraging your unfair advantage
Building a communal online marketplace 
Planning for the new trends of ecommerce   


To hear this interview and many more like it, subscribe on Apple Podcasts , Spotify , or our website or search for Innovators in Commerce and Delivery in your favorite podcast player.

The tech industry is always searching for something new and innovative to push businesses and their consumers further toward the future.
However, many companies compromise by adding new labels onto existing products to keep up with ever-shifting trends.
Through his work with commercetools and the MACH Alliance, Kelly Goetsch is bringing back authenticity to the industry along with educational opportunities for future commerce leaders.
Join us as we discuss:
- Current trends in the commerce industry
- Reflections for a better future
- The MACH Alliance
To hear this interview and many more like it, subscribe on Apple Podcasts, Spotify, or our website or search for Innovators in Commerce and Delivery in your favorite podcast player.

Disrupting an industry doesn’t just mean making purchases easier online. 
In many industries, the vast majority of sales are made offline. 
Innovation happens in both realms — and to neglect either is a mistake. 
That’s one of the key insights Andreas Westendörpf has learned innovating the way consumers interact with sleep brands during his time as Chief Technology Officer at Emma - The Sleep Company an organization offering state-of- the-art sleep solutions, online and off. 
Join us as we discuss:
How to leverage modern digital tools to disrupt an industry where most purchases are made offline
The complex problem that selling optimal sleep poses
How Emma see agility in their organization and industry    


To hear this interview and many more like it, subscribe on Apple Podcasts, Spotify, or our website or search for Innovators in Commerce and Delivery in your favorite podcast player.

Ecommerce leaders are providing a WOW experience for their customers and it’s time you do the same. 

With the help of our host, Jamie Cairns, Chief Stra tegy Officer at Fluent Commerce, we’ll dive in to candid conversations with some of the top innovators and thought leaders in the space. 

Join us as we discuss topics such as:
Shopping experiences 
Inventory availability
Pick up or delivery



Keep connected with us by subscribing to the show in your favorite podcast player as we bring you actionable conversations from ecommerce industry leaders.

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