In this episode, Charu Navatia, Associate Vice President of Automation at Infinx, walks through the Document Capture AI Agent platform and how it classifies, extracts, and routes high-volume fax and digital documents like orders, authorizations, and insurance cards. She explains the human-in-the-loop safety net, LLM-based accuracy tuning, and integration patterns that turn messy inbound documents into clean, system-ready data for downstream revenue cycle workflows.