In a world where every investment is under scrutiny, how can event professionals truly demonstrate impact? Chloe Richardson joins us to unpack event measurement, event ROI, stakeholder expectations and the metrics that matter most. Discover how a smarter approach to data can help turn great events and experiential marketing programmes into business-critical assets.

Chloe is a freelance event consultant and Head of Content at Event Leaders Exchange. With more than 17 years of global events experience, she works with organisations to build measurement-driven event strategies and prove the value of experiences beyond the moment itself.

Whether you're responsible for events, experiential marketing, brand experience, customer engagement or event strategy, this episode provides practical insights into measuring success and demonstrating commercial impact.

Want to dive deeper? Visit the Inside Experience Insider Resource Library to access Chloe's exclusive measurement framework, key takeaways and practical resources from this episode, plus future insights from industry experts shaping the future of experiences.

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What makes an experience truly unforgettable? Inside Experience is on a mission to find out.

We speak with leaders across events, experiential marketing, brand and customer experience to uncover the ideas, behaviours and strategies shaping the future of the industry. From event design and strategy to human behaviour, measurement, creativity and commercial impact, each episode explores what it takes to create experiences that people remember and businesses value.

Expect honest conversations, fresh perspectives and practical insights designed for marketers, event leaders and brands looking to turn experiences into measurable impact.

To unlock practical frameworks, tools and insights from every episode, explore our Insider Resource Library. You'll get access to exclusive content, plus the latest episodes and frameworks delivered straight to your inbox each month.

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In this follow-up episode of the Making Moments Matter podcast from Strata, the brand experience agency group, you will hear the panel discussion from 2026 Unlocked: From Global Trends to Human Connection, the ninth event in Strata’s Making Moments Matter insight series exploring the trends shaping the events world.

This recording captures the panel discussion from that event. Bringing together Russell Feldman (YouGov), Ian Wallace (Omoda, Jaecoo and Chery UK), Mark Chaplin (Allergan Aesthetics) and Ellie Mather (PwC). The panel translates the trends into real-world actions, exploring what builds trust when confidence is volatile, how value and values shape decision-making and why consistency, relevance and genuine human connection matter more than ever.

This episode was recorded at Sea Containers in London, with a live audience. 

stratacreate.com

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In this episode of the Making Moments Matter podcast from Strata, the brand experience agency group, you’ll hear the full recording of the keynote from 2026 Unlocked: From Global Trends to Human Connection, the ninth event in Strata’s Making Moments Matter insight series exploring the trends shaping the events world.

Russell Feldman, Head of Client Services at YouGov will unpack the key economic and social trends shaping the year ahead.  Drawing on YouGov data, Russell explored consumer confidence, cost pressures, conscious consumerism, shifts in health and wellness and how sectors like automotive are responding, setting the foundation for more human brand connection.

This episode was recorded at Sea Containers in London, with a live audience.

stratacreate.com

Hosted on Acast. See acast.com/privacy for more information.