Artificial intelligence is rapidly reshaping government, business and daily life, raising urgent questions about trust, transparency and accountability. Arthur Jago from the University of Washington Tacoma and former Seattle Chief Technology Officer Rob Lloyd, now executive director of the Center for Digital Government and the Center for Public Sector AI, discuss AI’s promise and risks, from algorithmic discrimination and workforce disruption to cybersecurity, public services, emotional reliance on chatbots, and the future role of humans in decision-making.