The Broker Link

Inside Oscar Health: Growth, Innovation & the Future of ACA Coverage


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In this episode of The Broker Link, Mike Papuc, National Health Sales Director at The Brokerage Inc., sits down with Breck Garrett, Texas Leader for Oscar, to explore the company's rapid growth and forward-thinking strategy in the ACA marketplace.

Oscar has surged past 2 million members and is preparing to expand into 20 states by 2026, including new markets like Alabama and Mississippi. Breck shares how Oscar is differentiating itself by designing personalized plans tailored to specific health needs — including solutions for diabetics, menopausal women, and other unique member populations.

The conversation also highlights Oscar's new AI-powered member support platform, Oswell, built to deliver faster answers, smarter navigation, and a more intuitive experience for members. With a Net Promoter Score in the low 60s, Oscar continues to lead the way in member satisfaction.

Agents will also appreciate Oscar's enhanced broker portal, offering real-time performance tracking and actionable insights to help partners grow and support their clients more effectively.

This episode is a must-listen for agents looking to stay ahead of ACA trends and understand where the market is headed.

Learn more about partnering with The Brokerage Inc. by visiting our website, www.thebrokerageinc.com.

Remember to like, share, and subscribe to our show! New episodes are available every Tuesday.

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