There’s never a good time to need tech support. For every minute and second your device or application isn’t working properly, you can feel your productivity slipping away. On this podcast, you’ll learn where to look to get the support you need in any situation. Topics Include: Knowledge vs. AskiT, Click to Chat, Calling Enterprise Support, Closing Your Ticket, and Accountability within Enterprise Support.

Throughout our history, Paychex has been transformed by dynamic, innovative women at both the leadership and individual contributor levels. We celebrate that tradition through our Women’s Initiative Network (WIN) employee business resource group, which is the topic of today’s Inside Paychex podcast. Guest host Tione Torrens speaks with WIN members Myanah Simmons, Lisa Granite, and Cindy McGathey.

In this conversation, we dispel some of the myths of mentoring (for example, that it only benefits the mentee) and explore how mentoring relationships can expedite personal development, promote continuous learning, and set both participants up for success. Guests: Marty Ellis, Sr. Regional Sales Manager - PEO Central and Marion Penn, Senior PEO Representative.

How do we position Paychex as an employer of choice on college campuses? How do we identify situations at Paychex where the perspective of an intern would be valuable? And as an internship concludes, how do we transition interns to full-time employees? Get insights about the Paychex Internship Program from administrators Ashley George, Diversity Recruitment Manager, and Bri Scammon, Talent Enablement Partner, on this episode of the Inside Paychex podcast.

Employee Business Resource Groups (EBRGs) might be new to Paychex, but the data is clear that EBRGs are beneficial both for employee participants and for businesses. On this podcast, DEI Program Manager Tione Torrens unpacks the mission of our EBRGs and why YOU should join!

We have an active and passionate employee base at Paychex, and our employees have embraced the opportunity to refer small and mid-sized businesses - the ones they interact with in their personal lives - to Paychex. On this episode, Sales Assistant Diane Govea shares her approach for spotting businesses to refer.

As Pride month comes to a close, we sit down with Hev Calhoun, Technical Service Representative II in the Multi-Product Service Center. In our conversation, Hev reflects on the 2023 Paychex Pride Signature event, what the Rainbow Alliance means to him as a professional, and more.

Paychex has a history of supporting not only Veterans, but also active members of the U.S. military as well as their spouses. One example is our military spouse hiring initiative. To learn more about the personal and professional experience of being a military spouse, we sat down with Casey Noble, a Service Partner in the Multi-Product Service Center. Casey’s husband Mark serves in the 82nd Airborne Division of the United States Army, and they live on the Fort Bragg base in North Carolina.

The Hollywood depictions of Tourette Syndrome don’t tell the whole story. On May 15, the Tourette Association of America will kick off a month-long campaign to raise awareness for this somewhat misunderstood neurodevelopmental disorder. To show our support and explore the ways that Tourette affects and presents in different people, we spoke with SMB Service Specialist Claudine Venuto and her son Nick. Nick has Tourette Syndrome and served as a Youth Ambassador for Tourette Association of America in South Carolina.

She grew up the daughter of a small business owner (her father a mechanic who immigrated to the U.S. from Hungary), and now she helps Paychex serve our micro business segment as an HR Services Region Manager. As part of our Women’s History Month celebration, Nicole Csiszar talks about women who have influenced her, some of her biggest lessons learned, and how we can elevate female colleagues.