Questions, queries and quandaries, oh boy! It's our first "call-in" show where Debra and Kevin respond to questions submitted throughout the past month to [email protected]! They were joined by some special guest respondents as well as some folks who were able to record their questions with us for the show!

Do you have a question for the Culture mailbag? Send it to [email protected] and we'll respond to it on a future episode!

We're living in a time of unparalleled uncertainty, but one thing we can control - which happens to provide some much-needed peace of mind - is our health benefits. Paychex benefits director Jake Flaitz and benefits operations manager Diane Mohorter dip into the benefits mailbag to help listeners prepare for open enrollment and take the first important steps toward managing their well-being in 2021.

One has more than a decade of experience in the tourism and hospitality industry. One is a Paychex lifer who’s held multiple roles across sales, service, and IT. Today, they join forces in listening to clients and Paychex employees to better understand and enhance our customer experience (CX) – and we all have a part to play.

We had the opportunity to talk with George Rivera this month about the Paychex value of Respect. Listen in as George talks about growing up as the son of small business owners, and how that shapes the way he treats employees and customers as the Sales Director of Paychex One. You'll also see first hand how George is able to "be here now" for Kevin, as Kevin copes with the realization that not everyone in Boston is a Red Sox fan. 

Want to be featured on a future episode of Culture: Unfiltered? Record your questions or comments and email them to [email protected]!

In recognition of National Hispanic Heritage Month, virtual sales representative Rob Peña talks about how he's been able to help Paychex connect with Latino business owners, childhood experiences and lessons learned that continue to drive him today, and what he enjoys most about being part of the company's growing Inclusion & Diversity network.

On this episode, we cover the launch of the meQuilibrium mobile app for Paychex employees, recent cable news appearances for our president and CEO, the unveiling of Paychex webinars that deliver professional development credits for HR pros, Webex virtual backgrounds, and much more.

What's it like to dream up new products and get those products ready for primetime, and how can you turn a lonely, bedraggled "idea" into a thing of beauty? Kevin & Debra talk Innovation with PD&IT superheroes Muldair Welch and Jody Cravotta who answer these questions and more.

On this episode, Michael and Becky cover July stories including the launch of a new diversity and inclusion website, the 2020 Caring Spirit award winner, 2020 Paychex scholarship recipients, big-ticket guests on Paychex marketing podcasts, and more.

The way we work is changing, and that makes it a perfect time to assess risk and look for process improvement opportunities. At Paychex, teams can do this by undergoing a P4 (Paychex Peer Process Program) review. Hear what a P4 looks and feels like from expert Anna Ziegler and recent participant and Paychex Insurance Agency manager John Schifano.

Join Kevin & Debra as they talk about Innovation (and what it’s like to chat with Jim Gaffigan) with Events Marketing Manager Gina Piendel on this month’s episode of Culture: Unfiltered!