Inside Social Innovation

Scholars have noted that most new ideas are poor ones that won't be adopted. So how can organizations integrate innovation productively and prevent it from having unintended consequences?

In this recording from SSIR's 2019 NMI conference, Christian Seelos, coauthor of the best-selling book Innovation and Scaling for Impact and co-director of the Global Innovation for Impact Lab at Stanford PACS, explores the "innovation pathologies" that can derail the best intentions. He also discusses the ways organizations such as Aravind and BRAC have sidestepped these threats by blending innovation with scaling.

Seelos argues that process is what's important: "If you operate innovation from an attitude of learning ... you cannot be frustrated and you will never fail. Innovation is just replacing uncertainty with knowledge."

What do mayors look for and ask from nonprofit managers? What do they wish leaders in the sector would ask of them, and how can public servants and nonprofit leaders learn to better communicate and collaborate?

In this recording from SSIR's 2019 NMI conference, Mayors Libby Schaaf of Oakland and Michael Tubbs of Stockton spoke with Autumn McDonald, director of New America CA, about the best ways to build mutually beneficial partnerships between local government and nonprofits.

"I've seen fear around collaboration—how is this going to take something away from me?" Mayor Schaaf says. "We have got to think big. We have got to be less afraid."

Predictive analytics can help organizations iterate rapidly, become more transparent and precise, and pinpoint opportunities to address inequities in their work.

In this recording from our 2019 Data on Purpose conference, Parag Gupta, vice president of the Stupski Foundation, and Jeff Gold, assistant vice chancellor at California State University, share a case study of how public higher education institutions are successfully using predictive tools to increase graduation rates and close the achievement and opportunity gaps between low-income and underrepresented minority students and their peers. In 2018, after using these tools, Cal State graduation rates were the highest they've ever been while equity gaps also narrowed.

Blockchain can help with a variety of social and economic challenges—from securing identity for refugee or homeless populations to minimizing the presence of conflict diamonds in the industry's supply chain. But at the end of the day, technology is just a tool serving an end, and one that must be handled carefully to manage the values embedded within it.

In this recording from our 2019 Data on Purpose conference, Cara LaPointe, senior fellow at the Beeck Center for Social Impact and Innovation at Georgetown University, shares questions and concepts from her Blockchain Ethical Design Framework to help practitioners interrogate whether a technology is created with ethics in mind.

What can help the social sector go big on data in the right ways? For one, organizations should stop underestimating their capabilities. And for another, they should build their data strategy around deeper strategic goals as opposed to funding opportunities.

In this recording from our 2019 Data on Purpose conference, Kevin Miller, civic technology manager from the Microsoft Cities Team, Aman Ahuja, a data consultant, Kathryn Pettit, principal research associate at The Urban Institute, and Kauser Razvi, principal of Strategic Urban Solution, share their advice and concerns, emphasizing the importance of building a data culture over technical expertise.

Scaling up the social sector's data capacity requires champions at every level, be that a school district, state government, or national network, Razvi says. "That person doesn't have to be a technologist" but they need to understand how data can help solve social problems.

What responsibilities do we have as individuals, organizations, and a society for how we conduct ourselves online? In this recording from our 2019 Data on Purpose conference, Henry Timms, president and CEO of Lincoln Center for the Performing Arts and former president of 92Y, offers a pledge—a Hippocratic Oath of sorts—to help social sector leaders create digital communities that give people a meaningful role in our society.

"We need to move past the 'move fast and break things' philosophy and shift to 'move thoughtfully and improve things,'" Timms says. "People want to be part of a larger mission and larger idea."

In a world where the pace of organizational learning is often slower than the pace of technological change, activists and nonprofit leaders must develop their "technical intuition." Not everyone needs to become a tech expert, explains Alix Dunn, of the consulting firm Computer Says Maybe, but this ongoing process of imagining, inquiring about, deciding on, and demanding technological change is critical.

In this recording from our 2019 Data on Purpose conference, Dunn walks through her guidelines to help anyone to develop these skills.

In 2016, The John D. and Catherine T. MacArthur Foundation, launched 100&Change—a new grant competition, that would award $100 million to an organization with the best proposal to help solve a critical social problem. The foundation awarded the grant to Sesame Workshop, the nonprofit that produces Sesame Street and other children's educational programs, in partnership with the International Rescue Committee. The grant supports programming to educate young children displaced by conflict and persecution in the Middle East. MacArthur is now accepting applications for a second $100 million grant.

In this episode, Priss Benbow, a fellow at Stanford's Distinguished Careers Institute speaks with Cecilia Conrad, managing director at the MacArthur Foundation, who leads 100&Change. They cover the ins and outs of running a big bet competition, addressing the lack of diversity in philanthropic big bets, and a new spinoff organization working to match donors with promising proposals for social change.

In 2016, The John D. and Catherine T. MacArthur Foundation, launched 100&Change—a new grant competition, to award $100 million to an organization with the best proposal to help solve a critical social problem. In 2018, Sesame Workshop, the nonprofit that produces Sesame Street and other children's educational programs, was named the winner in partnership with the International Rescue Committee. The grant supports programming to educate young children displaced by conflict and persecution in the Middle East.

In this episode, Priss Benbow, a fellow at Stanford's Distinguished Careers Institute, speaks with Sherrie Westin, president of Global Impact and Philanthropy at Sesame Workshop, about the process of applying to a "big bet" grant competition, developing new culturally appropriate Sesame Street characters, and how the two partner organizations will measure program impact.

On our next episode, you'll hear from Cecilia Conrad, who leads 100&Change, to get the grantmaker's perspective.

Communication strategy can't be an afterthought for organizations that want to fully embrace diversity, equity, and inclusion. It requires a careful examination of words, images, ideas, and narrative framing. Where should you start?

Using insight from systems thinking and social, behavioral, and cognitive science, Ann Christiano and Annie Neimand describe how to craft stories and multimedia experiences that disrupt bias and drive social change. They present four questions to help develop an effective communication strategy—a "back-of-the-envelope" framework they also outlined in an article for SSIR.

Christiano holds the Frank Karel Chair in Public Interest Communications at University of Florida College of Journalism and Communications and is director of the school's Center for Public Interest Communication, where Neimand is research director.

They offer tips such as trying to connect a nonprofit's messaging to conversations that are already happening in the broader culture and finding respectful ways to tap into the stories of those your organizations seeks to help. "The most affected are the most effective," Christiano says.