Welcome to INSIGHT INSIGHT with Design Research Collective. Today’s discussion covers:

• Jackie’s techniques for helping teams and leaders make important decisions and navigate complex problems
• Jackie’s experience with design sprints, including her collaboration with the Google Ventures team on a remote facilitation guide
• Jackie’s favorite books (see list below)
• The importance of good design, and personal reflections on balancing professional and personal life

JACKIE’S RECOMMENDED BOOK LIST:

• The Sprint Book: by Jake Knapp with John Zeratsky & Braden Kowitz
• Holding Change: by Adrienne Maree Brown
• Facilitating Breakthrough: by Adam Kahane
• Listen like you Mean It: by Ximena Vengoechea
• Validating Product Ideas: by Tomer Sharon

Music courtesy of Chris Castino (www.chriscastino.com)

Welcome to Coffee Talk with Design Research Collective. In this episode, host Sara Frailich travels from Minnesota to Portland to meet Seijen Takamara, a fellow expert in human-centered design. The discussion covers:

• Seijen’s professional journey, including his roles at Target, US Bank, Strava, and Nike

• Design research and user experience in physical and digital spaces

• Understanding cultural contexts and avoiding the trap of limiting job titles

• How running and parenting have influenced his approach to problem-solving and innovation

• Advice for newcomers to the field

Welcome to Coffee Talk with Design Research Collective. In this episode, host Sara Frailich chats with Polaris Industries Consumer Insights Manager, Meagan Jamieson about: 

• Why Meagan is a Unicorn in the research industry

• Finding her home in the automotive industry

• Falling in love with qualitative research

• How differentiation comes through deep understanding of unmet need

• Taking risks as a student

Welcome to Coffee Talk with Design Research Collective. In this episode, host Sara Frailich chats with Senior Product Insights Researcher, Austin Curtis about:

• The power of empathy to fuel innovation

• Qualitative research is a real job!

• How “food is not going anywhere!”

• The joy of interviewing kids

• The need for the insight is more important than what we call our jobs

Welcome to Coffee Talk with Design Research Collective. In this episode, host Sara Frailich chats with futurist and serial entrepreneur, Chris Svensrud about:

* The path from physics to infant mattress design

* The power of disruption

* Why practicing HCD is similar to basketball

* How HCD inspired a new camping mindset

* The HCD process and the freedom to bend it

Welcome to Coffee Talk with Design Research Collective. On this episode, host Sara Frailich, chats with designer and University of Minnesota faculty, Luci Kandler about:

Aesthetic vs. technical design

NASA's first new spacesuit since the 1970's

HCD & curriculum development

How customer service is key in HCD

Exciting ideas in biomimicry

Welcome to Coffee Talk with Design Research Collective. In this episode, host Sara Frailich chats with the compassionate and mission-driven, Ashlee Moser Francis about: 

The unpredictable path of a Human-Centered Design Strategist

Birdwatching!

Being a how and why person

The challenge of working with complex systems and processes

The responsibility of a researcher to do no harm

Music courtesy of Chris Castino (www.chriscastino.com)

On this inaugural episode, host Sara Frailich chats with the thoughtful and talented, Kristin Shardlow about: 

The challenges of explaining "design research"

The beauty of a well-designed spreadsheet

All things human-centered design

The privilege of doing research in the healthcare space

The power of beginner's mind

Music courtesy of Chris Castino (www.chriscastino.com)