In the latest episode of The Retail Tea Break podcast I’m joined by an internationally recognised expert in the retail industry. Michelle Grant is the Director of Strategy and Insights for Retail & Consumer Goods at Salesforce The seasoned researcher helps global organisations build the future of their business. She has shared her thoughts with the Wall Street Journal, the New York Times and the Financial Times. At Salesforce, she blends data and analysis to create thought provoking content that helps companies understand how new technologies will impact the future of their business.

Michelle is back on The Retail Tea Break podcast to share the insights and trends from the 6th Connected Shoppers Report. The document includes global insights and trends from 8,350 shoppers and 1,700 retail industry decision-makers. We discuss:

• Global challenges and opportunities
•  Instore shopping and digital growth
• Exclusive Irish insights
• Unified commerce
• Encouraging loyalty
• Embracing AI; the next generations…

So grab that cup of tea, sit back and listen to the latest episode of The Retail Tea Break podcast.

Catch up on previous episodes on your favourite podcast platform and while you’re there please hit that follow button so that you get to listen to it first every week. Follow for weekly updates and watch us on YouTube by subscribing to The Retail Advisor. Sharing is caring—share episodes with your network and tag me, Melissa Moore, and The Retail Break podcast on social media.

If you’d like to get involved in the next season of the podcast, as a guest or a sponsor please email [email protected]

To download the Connected Shoppers Report: The Sixth Edition Connected Shoppers Report - Salesforce.com