In this episode of Restrocast, Ashish Tulsian sits down with James Walker, a seasoned leader with over three decades of experience in the restaurant industry. Known for thriving in chaotic environments, James shares his journey from managing restaurants to leading transformative initiatives in hospitality. 

He recounts memorable stories, like working with Chris Elliott at Cinnabon, and highlights the importance of honesty and decisive leadership in challenging situations.

James delves into his decision to pursue an MBA at Duke, discussing how it enhanced his understanding of finance and data-driven decision-making. The conversation explores the role of private equity in shaping restaurant brands, with James offering a nuanced perspective on balancing profitability with preserving a brand’s identity. 

He emphasizes the value of collaboration, franchisee support, and maintaining respect in high-pressure environments.

Find us online: 

Ashish Tulsian - LinkedIn 

James Walker- LinkedIn