Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

In this engaging conversation, host Rebecca Dhrimaj speaks with Robert E. Quinn, bestselling author and professor emeritus at the University of Michigan Ross School of Business, about the enduring relevance of his 1996 book, 'Deep Change,' and the importance of empathy and empowerment in leadership. They explore how leaders can inspire change, the significance of understanding individual needs, and the transformative power of collective empathy. Quinn shares insights from his research on excellence in education and the necessity of nurturing a positive organizational culture. The discussion culminates in practical advice for leaders, emphasizing the importance of purpose, integrity, empathy, and humility in fostering a thriving workplace.

Sound Bites

Every child wants to learn.

You become a gardener of excellence.

Leadership is a state of being.

Chapters

00:00 Empowerment Through Change

09:37 The Role of Empathy in Leadership

17:46 The Hero's Journey of Transformation

25:57 Four Questions to Transform Leadership

28:35 Building a Culture of Care

Learn more about Robert E. Quinn and his work: https://robertequinn.com/

Learn more about The Empathy Collective: https://www.theempathycollective.com/