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Inspiring Real Communications - Abby Leibowitz of Call Experts
Abby Leibowitz, the CEO of Call Experts, grew her company's revenue from $4.4 million in 2014 to $8.4 million in 2017, a 90% increase.
Call Experts is a customer service, call center, and telephone answering service provider.
In this interview with Eversprint's Malcolm Lui, Abby shares how she and her team accelerated their high value sales by:
- Focusing on developing scalable and documentable processes.
- Daring to do things differently in-house: "Don't be a stranger, be strange."
- Shooting bullets, not cannons, when it comes to testing new markets and technologies.
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By Eversprint.comAbby Leibowitz, the CEO of Call Experts, grew her company's revenue from $4.4 million in 2014 to $8.4 million in 2017, a 90% increase.
Call Experts is a customer service, call center, and telephone answering service provider.
In this interview with Eversprint's Malcolm Lui, Abby shares how she and her team accelerated their high value sales by:
- Focusing on developing scalable and documentable processes.
- Daring to do things differently in-house: "Don't be a stranger, be strange."
- Shooting bullets, not cannons, when it comes to testing new markets and technologies.