Inspiring Women with Laurie McGraw

Laurie McGraw is speaking with Inspiring Women Helen Figge and Alexis Balingcongan in this Mentoring Series episode.  Helen and Alexis are both clinicians working in the healthcare tech industry and are involved in HIMSS, serving on the New York state chapter Board (Helen is the incoming President).  Meeting there, they found mutual interest as well as admiration for each other in their different points of their career.   Helen found Alexis to be a bright “up and comer” and urged her to become more involved beyond just her current job at the time.  This relationship, which began as just casual conversations from seeing each other at events, grew to where Alexis would reach out to Helen for specific advice or coaching on specific career steps Alexis was considering.  Both view the mentor/mentee relationship as something positive for each of them and fits within their shared desire to give back to others.

Helen Figge

Chief Strategy Officer, MedicaSoft

President Elect, HIMSS New York

Award recognition for building sustainable teams with emotionally intelligent leadership using diverse skill sets; I marshal healthcare technology entities to heightened financial growth and understand the complexities associated with government standards. My professional accomplishments are transparent: leading teams with innovative strategy, product commercialization, business development, and go-to-market success. I easily launch emerging markets (e.g. startups and large publicly traded companies) to best practice and commercial success, understand the healthcare ecosystem in support of unbiased measurable data, and excel in: cloud-based FHIR standard solutions, artificial intelligence, population and behavioral health solution development, predictive analytics, and clinical workflow. I create growth and sustainability models supporting consumer centric applications for health & wellness, patient engagement, compliance, early disease detection, & evolving care model management.

You can follow Helen on LinkedIn.

Alexis Balingcongan

Regional Connectivity Executive, Hillrom

Board Member, HIMSS New York

Experienced Registered Nurse with a demonstrated history of working in the hospital & health care industry. Skilled in Electronic Medical Record (EMR), Nursing, Critical Care, Hospitals, and Teamwork. Strong healthcare services professional graduated from New York University.

You can follow Alexis on LinkedIn.

Laurie McGraw is speaking with Inspiring Woman Pam Pure, experienced digital health executive and CEO/CoFounder of Posterity Health.  And importantly, for many years she has also been a personal friend and mentor to me.

Most successful women find help, advice and guidance from a mentor, someone who cares about you and your success and often removed from the intricacies of current work relationships.  Pam Pure has had a storied career as a leader and one of the most powerful women in healthcare.  Spanning those years of success, she also had time, or made time, to be a sounding board for career decisions or to help navigate untold number of transitions or complex work relationships.  For me, Pam has been one to push my thinking and vision of my career opportunities, often before I realized I was capable – and she wasn’t afraid to coach or point the way.

In this Mentoring Series, I wanted to explore several mentor/mentee relationships – how they work, how each person benefits from the interaction.  This series is meant to inspire and encourage women of all career stages to ensure they have someone who is there for them.

As we kick off this Mentoring Series, I do want to say THANK YOU PAM PURE.  For all of the advice, support, guidance and friendship throughout the years.

Pam Pure | CEO Posterity Health

Pamela Pure is an experienced digital healthcare executive. She focuses on companies in high growth mode or in need of reinvention.

Her tenure provides her with a unique ability to craft strategic direction and drive operational execution. She is an inspirational executive coach. Market entry and new product launch planning are key areas of expertise.

Pam was actively involved in the rollout of HiTech, the Healthcare IT component of the American Recovery Act, recognized as Atlanta Woman of the Year in Technology and named one of Modern Healthcare’s Top 25 Women in Healthcare.

You can follow Pam on LinkedIn.

Laurie McGraw is speaking with Inspiring Woman Dr. Cheryl Rucker-Whitaker, CEO of Complete Care Management Partners.  Dr. Whitaker is used to breaking new ground, focusing on care management before care management was cool; focusing on solving the problems by focusing at the root cause.  Understanding data and the financing of healthcare came with an awareness that was just appalling to Dr. Whitaker – health disparities were evident long before the pandemic and she has made it her life’s work to address them.  This includes meeting people where they are like the southside of Chicago.  Yes, of course, as an African American physician she has had many people who did not believe she was capable or qualified and the subtle shade or disrespectful comments are more numerous than she can count.  Guess what?  Dr. Whitaker knows what she is talking about, she has done her homework, and feels it is important to do the work to become expert.  Her advice for women?  Get involved, join your professional societies, and work at being expert in your field.

Dr. Cheryl Whitaker is a practicing entrepreneur in search of innovative solutions for underserved communities and economic inclusion for such business. She is currently CEO of Complete Care Management Partners LLC, a delegate care management entity providing care management for the most difficult to reach members. She is a senior medical advisor to MyBexa, an innovative breast screening technology, a member of the board of directors of Equality Health, a consultant to Health2047, Inc., and a member of the Hyde Park Angels.

She was Founding Chairman and CEO of NextLevel Health, a medicaid health insurance company dedicated to helping underserved populations access and manage Medicaid services. At the time, they were only 1 of 2 Black owned medicaid companies in the United States. This innovative for-profit company used a rigorous population health data-analytics approach to help coordinate extensive patient services provided through a geographically co-located Culturally Competent Care Management Team model.

Her expertise includes executive management, building and leading high performing teams, change management, organizational transformation, leveraging IT to transform practice.

From 2011-2013, she served as the inaugural chairman of the Illinois Health Information Exchange Authority, where she guided the State’s effort to create secure data exchange for health information. From 2009 to 2011, she worked as a Senior Program Officer for the Chicago Community Trust, overseeing strategy for all health-related grants—including efforts related to healthcare reform and the health information exchange. She also served as a faculty member at Rush University Medical Center.

Dr. Whitaker earned a medical degree at the Washington University School of Medicine in St. Louis and a Master of Public Health in Health Policy and Management from the Harvard School of Public Health. She completed her clinical training in internal medicine at Stanford University and University of California San Francisco, and a fellowship in health services research at Northwestern Feinberg School of Medicine. She is a Fellow of the American College of Physicians, Fellow of the Institute of Medicine Chicago, The Chicago Network, The Economic Club of Chicago, Women Business Leaders of the US Healthcare System, and Founding Member of Chief.

You can follow Dr. Cheryl Rucker-Whitaker on LinkedIn.

Laurie McGraw is speaking with Inspiring Woman Sara Sweat, Head of Customer Success of Incredible Health, a new type of staffing company focused on nursing.  Sara talks about how her background in in high growth health tech companies prepared her for her current role and how her personal work as a mental health advocate and counselor inspires her to address some of the larger macro issues of workforce burnout.  Where does her confidence come from?  Well. Singing for one.  “If you can sing in front of 200 people, you can speak to 5 in a boardroom.”  Sara notes that people describe her as “borderline annoying” with her niceness and questions, but she has found curiousity to be her effective way of learning, growing, and becoming the leader that she is today.

Sara Sweat, MA | HEAD OF CUSTOMER SUCCESS

Sara believes in the power of relationships.

Bringing nearly 20 years of experience in healthcare technology to her role at Incredible Health, Sara has spent her career successfully leading sales, performance coaching, and client management teams – across Payer, Provider, and Channel Partner segments. She values authenticity, collaboration, and creativity and has leveraged those skills in her previous roles at companies like Teladoc Health and Change Healthcare.

Sara holds a Bachelor of Arts in Vocal Performance and a Masters in Counseling and is an active advocate of mental health in her local community. She believes strongly in the mission of our organization and is honored to be part of Incredible Health.

You can follow Sara on LinkedIn.

Laurie McGraw is speaking with Inspiring Woman Lucia Huang, CEO and CoFounder of Osmind, a company focused on the future of mental health with an EHR as well as an engagement and outcomes platform.  Lucia is committed to rapid growth but not at all costs.  Silicon valley may be great for innovation but move fast and break things simply does not apply here when dealing with patients and patient care.  Lucia talks about how she and her co-founder came up with the idea for Osmind as well as how they are using data to transform the future of mental health.

Lucia is co-founder and CEO of Osmind. Prior to Osmind, she led business and operations at Verge Genomics, invested in innovative healthcare technology companies at Warburg Pincus, and advised life sciences companies in investment banking. Lucia graduated Yale with a B.S. in Chemistry and earned an MBA at Stanford. Lucia is passionate about mental health and has devoted her career to improving healthcare, from life sciences to new technology innovation. She has been named to Forbes 30 under 30 for her innovative work in healthcare.

You can follow Lucia on LinkedIn.

Read the transcript here.

IW-LM Jenny Schneider RD1

Laurie McGraw is speaking with Inspiring Woman Dr. Jennifer Schneider, CEO and CoFounder of Homeward, a company focused on “re-architecting care delivery in markets for people who do not have quality care starting in rural markets”. Jenny talks about her new venture which fits her familiar model of picking a problem that matters, clearly describing and demonstrating economic value, and the importance of building your team.  She doesn’t like the term work life balance.  For Jenny, it’s all just life and she tells us that you really can have it all, you just can’t have it all at the same time.  Taking a break after having led at Livongo was important to Jenny.  She knows that for many women, FOMO (fear of missing out) can be an issue, that thought of …if I am not doing it right now, they will forget about me…which she views as a false narrative.  Jenny’s best advice for younger women is to “bet on yourself”.  Someone is getting that best seat at the table, and she suggests that young women ask for it.

Prior to Homeward, Dr. Jennifer Schneider, M.D., M.S., was the Chief Medical Officer and President at Livongo, and oversaw the strategic, technical and clinical direction of the company. During her final year at Livongo, Dr. Schneider was instrumental in leading the company through the largest consumer digital health IPO in history, a secondary offering and a convertible debt offering that raised over $540 million, in addition to the industry’s largest merger ever between Livongo and Teladoc Health, valuing Livongo at $18.5 billion and beginning a new era of consumer centric virtual care. Currently, Dr. Schneider is on the Board of the Health Assurance Acquisition, Board of the Revolution Healthcare Acquisition, Board of Cityblock Health, and CEO/Co-Founder of Welina Care.  Dr. Schneider has been honored by Modern Healthcare as one of the 50 Most Influential Clinical Executives and Fierce Healthcare as Women of Influence for her work empowering women and modeling diversity and inclusion.

You can follow Dr. Jennifer Schneider on LinkedIn.

Read the transcript here.

Laurie McGraw is speaking with Inspiring Woman Patrice Wolfe, CEO of AGS Health, a global revenue cycle technology, analytics and services company.  Patrice was only a few months in at AGS before the pandemic hit and talks about how she worked with her ~10,000 employee workforce, mostly based in India, while still serving the needs of her clients.  Challenges certainly yet she also finds that she has been able to attract many more women to leadership by offering flexibility.  Creating opportunities for women to grow into leadership is important to Patrice.  This means providing networking opportunities and giving opportunities to manage a P&L, even if it is a just a sliver of the larger project.  While Patrice loves the complexity of healthcare, she really enjoys taking the complexity out… “it just shouldn’t be this hard!”.  She also spends a lot of time with young female founders and finds the enthusiasm and innovative ideas bring her a lot of energy, recognizing that not all the companies work out, and while she applauds all the successes, she also enjoys helping founders work through the needed company pivots.  Patrice provides frank advice for how to deal with leadership challenges which are not always all “unicorns and rainbows” and advises all leaders to remember the importance of the human side of leadership.  Treat people with dignity is just some of her sage advice on this Inspiring Women episode.

Patrice describes herself as a high-energy, visionary CEO with a focus on transforming companies for maximum success. I am a strategist and operator who combines keen analytical mindset with willingness to roll up my sleeves and get things done without losing sight of long-term business goals. I am known as a passionate mentor and collaborative leader adept at setting high standards, capable of building and unifying great teams committed to excellence. A versatile business executive, I bring 30 years of healthcare industry experience serving payers, providers, employers, federal/state government agencies, and pharmacy/device manufacturers.

You can follow Patrice on LinkedIn.

Read the transcript here.

Laurie McGraw is speaking with Inspiring Woman Kelli Clifton Ogunsanya, a healthcare leader over a network of community health centers. In addition to her work serving the population needs of underserved individuals and families, Kelli is very focused on supporting women in their own personal development as leaders.  Her own leadership journey started with the confidence building that came from programs like 4-H and later public speaking while working as a consultant.  Key life moments like becoming a mother were times when Kelli needed to re-assess what was most important to her as a professional but also in finding joy in her own life.  Today she is building out workforce pipeline programs for future leaders, while still finding time to teach university courses, and starting her own life coaching business.  These pandemic years have taken their toll on all of us but Kelli wants us all to use this year, 2022, to manifest greatness, through growth, life balance, and leadership.

Kelli Clifton Ogunsanya currently serves as the COO of STRIDE Community Health Center. With over 18 locations, STRIDE provides community and refugee medical, dental, mental health, substance abuse, pharmacy, and community-based services, including case management, outreach to the homeless, adolescent services, health education, and maternal child health to the more than 57,000 underserved, uninsured and working individuals and families

Kelli believes that access to physical, mental, and emotional wellness are foundational for an equitable and productive society. Kelli is committed to using a systems-thinking approach to spark transformational change, foster operational excellence.

Prior to her current role, Kelli was a Client Executive for Optum, a division of UnitedHealthcare Group. In this role, Kelli partnered with national primary care and specialty medical group leaders to improve chronic care management through risk adjustment strategies including patient activation, telehealth integration, point of care technology optimization, and medical group governance.

Kelli’s leadership initiatives also include EHR interoperability for leading provider groups including the Department of Defense and Department of Veterans Affairs. While at PwC, Kelli supported the planning and activation of new medical facilities and provided program management for the Sierra Leone Trial to Introduce a Vaccine against Ebola (STRIVE), a collaborative Phase 3 clinical trial between the Centers for Disease Control and Prevention (CDC) and the Sierra Leone Ministry of Health and Sanitation.

Kelli earned a Bachelor of Science in Public Health at the University of North Carolina Chapel Hill and a Master of Health Administration degree from The Ohio State University College of Public Health. Internationally, she has studied and worked in South Africa, Costa Rica, Ghana, Liberia, and Ethiopia.

With more than 18+ years of experience, Kelli is the Owner and Founder of Kelli Ogunsanya Coaching where she shares her business expertise with high performing women who are looking for life clarity, purpose, and renewed confidence.

Get immediate access to Kelli:

You can follow Kelli on LinkedIn

Read the transcript here.

Laurie McGraw is speaking with Inspiring Woman Lisa Rangel, CEO and Founder of Chameleon Resumes.  During this time of great workforce shifts, Lisa has advice for how to be noticed and not forgotten and talks about why it is so important to keep building your network at any stage of your career.  She finds that the more senior someone becomes, they often are surprised when they have to advocate for themselves v being pulled into that next higher level position.  Terrific advice and wisdom for anyone wishing to advance in their career.

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You can follow Lisa on LinkedIn

Read the transcript here.

Laurie McGraw is speaking with Inspiring Woman Johanna Fic, a Senior Manager of Engagement Delivery at Salesforce.  Johanna is a technology consulting professional with experience helping clients in the consumer products industry, oil & gas industry, and the public sector improve and implement customer-centric technologies and business processes. Her passion is solving problems and improving customer experiences.  Johanna knew from an early stage that she wanted to move into leadership and actively pursued opportunities. She also learned some hard lessons early.  A large project went awry and yet the team delivered very good results given the circumstances.  However, she did not ensure the original evaluation objectives were changed to match the circumstances.  Result – less than stellar evaluation.  Those hard lessons have made Johanna a better leader of people and more attentive to results and measurements today.

You can follow Johanna on LinkedIn.

Read the transcript here.