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In today's episode, Curt Mercadante shares a story from his early PR career in which he learned the power of listening to defuse conflict and enter a collaborative -- instead of coercive -- relationship. This lesson can be applied in your personal, business, and sales relationships.
By Curt D. MercadanteIn today's episode, Curt Mercadante shares a story from his early PR career in which he learned the power of listening to defuse conflict and enter a collaborative -- instead of coercive -- relationship. This lesson can be applied in your personal, business, and sales relationships.