RecTalk Podcast - Explore Recruitment Insights

Insurance Essentials Every Recruiter Should Know – With Su Haddrell of Marsh Commercial


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In this insightful episode of RecTalk, Nitin Sharma sits down with Su Haddrell, recruitment insurance expert at Marsh Commercial, recorded live at the buzzing TEAM Conference 2025.


Whether you're a one-person agency or managing a multinational team, Su breaks down the must-know insurance policies tailored for the recruitment industry—professional indemnity, public liability, employer’s liability, and the increasingly vital cyber insurance.


From real horror stories of ransomware to UK vs US liability differences, Su explains how proper coverage can save your business from unexpected disasters. You’ll also hear about the rise of offshore hiring and the implications this has on insurance coverage when expanding into regions like the US, South Africa, and the Philippines.


This episode is not just about policies—it’s a call to action for recruiters to treat insurance as seriously as finance or compliance. Su also shares how Marsh Commercial supports recruitment businesses beyond selling cover, including risk assessments and educational support.


Who this episode is for:

  • Recruitment agency owners scaling up or entering international markets

  • Recruiters unsure of their insurance needs or current coverage

  • Anyone dealing with contractors, offshore teams, or cyber-sensitive data

  • Agencies wanting to understand insurance requirements from large corporate clients


🧠 Key Takeaways:

  • Why professional indemnity is your first line of defense

  • The growing need for cyber insurance in recruitment

  • What to consider when recruiting under US contracts

  • Legal gaps in hiring offshore without localized insurance

  • Real-life impact stories of getting insurance right—and wrong


💬 Connect with Su Haddrell:

LinkedIn: https://www.linkedin.com/in/suhaddrell/

Marsh Commercial: https://www.marshcommercial.co.uk/


🌐 Stay connected with Nitin Sharma:

LinkedIn: https://www.linkedin.com/in/nitin-rectools/

Rectools.io: ⁠https://www.rectools.io⁠


#recruitmentinsurance #recruitmentagency #recTech #TEAMconference #cyberinsurance #globalhiring #RecTalk #MarshCommercial #riskmanagement #offshorehiring #professionalindemnity #businessinsurance #recruitersafety

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RecTalk Podcast - Explore Recruitment InsightsBy Nitin Sharma, founder of rectools.io