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Recruitment founders are often brilliant at sales and building relationships—but how confident are they when it comes to managing the finances?
In this episode of RecTalk, Nitin Sharma chats with Louisa Plint of AuxPay (by Auxeris) about the financial realities of running a recruitment business, learning hard lessons, and building a business that can survive and grow.
WHAT WE DISCUSS
- Why recruitment is as much a finance business as a sales business
- Cash flow versus profitability—and why the difference matters
- Managing VAT, PAYE, corporation tax and director’s loan accounts
- Understanding your balance sheet, liabilities and insolvency risks
- Why you need control of your accounting software and financial records
- Negotiating with suppliers, lenders, HMRC and creditors when cash gets tight
- The risks of long-term CRM and software contracts
- Tracking monthly burn rate, forecasts and management accounts
- Dealing with late-paying clients and protecting cash flow
- How AuxPay can help address payment challenges in recruitment
Louisa shares practical lessons from her experience, including the importance of understanding your numbers, asking difficult questions early and negotiating before problems escalate.
WHO THIS EPISODE IS FOR
Recruitment agency owners, founders, managing directors and independent recruiters who want to:
- Improve their understanding of business finances
- Get ahead of cash flow problems and late payments
- Make better decisions about contracts and suppliers
- Understand their tax obligations and financial risks
- Build a more resilient business that can scale—or be sold
THE BIG TAKEAWAY
Recruitment is a finance business disguised as a sales business. Know your numbers, stay in control of your cash flow and tackle financial problems early.
GUEST — Louisa Plint: https://www.linkedin.com/in/louisa-plint/
Learn more about AuxPay: https://www.rectools.io/product/auxpay-by-auxeris/
HOST — Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
GET IN TOUCH WITH THESE RECOMMENDED SUPPLIERS
SourceWhale: https://www.sourcewhale.com/?utm_source=Rectools&utm_medium=Youtube&utm_campaign=podcast_TRN_paid_2026h2&utm_content=shownotes
Ascen: https://www.ascen.com/rectalk
CoRecruit: https://corecruit.com/
Wiggli: https://www.wiggli.io/
Spott: https://spott.io/
Find out more about RecTalk: https://rectalk.co.uk/
#RecTalk #Recruitment #RecruitmentBusiness #RecruitmentFinance #CashFlow #BusinessFinance #AuxPay #Auxeris #Rectools #RecruitmentTechnology
In this episode, Nitin Sharma sits down with Sarah Higgs of Recruitment Angel to explore what it really means to have the right operational support behind your recruitment business — and why the traditional term “virtual assistant” might not do the job justice.
Sarah is part of the RecTalk Media team and a founding member of the Recruitment Curry Club. With her recruitment and operations background, she and her UK-based team provide flexible, experienced support that helps recruitment founders spend less time buried in admin and more time growing their businesses.
From managing a recruitment desk while a founder takes a three-and-a-half-week holiday to overseeing complex CRM migrations, Sarah shares real examples of how the right support can make a massive difference.
💡 What we discuss in this episode:
• Beyond the virtual assistant: Why Recruitment Angel combines the flexibility of a VA with the experience and strategic input of fractional operational support.
• Taking a proper holiday: How Sarah and her team managed a recruiter’s workload while he was away, including interview bookings, candidate communications, client feedback and a comprehensive handover on his return.
• Inbox management and accountability: Why great support means more than clearing emails — it means following up, managing deadlines and making sure things actually get done.
• CRM migrations without the chaos: How Recruitment Angel helps businesses manage data migration, liaise with CRM providers, check data accuracy and create practical training guides, walkthroughs and company playbooks.
• Getting more from your recruitment technology: Why your CRM should be the heart of your business, and why keeping your data clean, current and properly organised matters more than constantly buying new tools.
• Sarah’s favourite recruitment and business tools: Her thoughts on Outlook versus Gmail, Microsoft Teams versus Zoom, Xero, Calendly and recruitment CRMs such as Bullhorn and LOXO.
• Marketing and market intelligence: How Sarah and her team support podcast guest management, marketing collateral, salary guides and more detailed market insight reports that help recruiters demonstrate their expertise.
• A sounding board for founders: Why having someone who understands recruitment, challenges your ideas and helps turn them into an actionable plan can be invaluable when you're running a business alone.
• Imposter syndrome and founder confidence: Sarah’s advice for dealing with setbacks, recognising how far you’ve come and backing yourself through the inevitable ups and downs of recruitment.
This episode is particularly relevant if you're:
- A solo recruiter or recruitment business founder trying to do everything yourself.
- Running a small recruitment agency or recruitment technology business.
- Spending too much time on administration, inbox management and operational tasks.
- Considering a CRM migration or struggling to get the most out of your existing recruitment technology.
- Looking for flexible, experienced support without hiring another full-time employee.
GUEST — Sarah Higgs: https://www.linkedin.com/in/sarahhiggs01/
Learn more about Recruitment Angel: https://www.rectools.io/product/recruitment-angel/
HOST — Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
GET IN TOUCH WITH THESE RECOMMENDED SUPPLIERS
SourceWhale: https://www.sourcewhale.com/?utm_source=Rectools&utm_medium=Youtube&utm_campaign=podcast_TRN_paid_2026h2&utm_content=shownotes
Ascen: https://www.ascen.com/rectalk
CoRecruit: https://corecruit.com/
Wiggli: https://www.wiggli.io/
Spott: https://spott.io/
Find out more about RecTalk: https://rectalk.co.uk/
#RecTalk #Recruitment #RecruitmentAgency #RecruitmentTechnology #RecruitmentAngel #SarahHiggs #NitinSharma #RecruitmentBusiness #VirtualAssistant #FractionalSupport #RecruitmentOperations #CRM #RecruitmentConsultant #BusinessGrowth
Can AI make recruitment more human? 🤔
In this episode of Talking Talent meets RecTalk, recorded live at IHR Live London 2026, Sean Kennedy and Nitin Sharma are joined by Pete Van Neste, Chief Revenue Officer at Pinpoint, to discuss one of the biggest questions facing talent acquisition teams today: how can we use AI and automation without losing the human touch?
With recruitment teams under pressure to do more with less, AI is becoming an increasingly important part of the conversation. But while some organisations are racing to adopt new technology, others are concerned about candidate experience, personalisation and what automation means for the future of recruitment.
Pete shares what he’s hearing from talent teams, how recruitment technology is evolving, and why automation could be the key to building more human, candidate-centric hiring processes.
🎙️ IN THIS EPISODE, WE DISCUSS:
• AI and automation in recruitment: Why some teams are embracing the technology while others are still figuring out where to start.
• Ending candidate ghosting: How proactive updates, automated reminders and response-time SLAs can help ensure candidates aren’t left wondering what’s happening.
• Making candidate experience more human: Why automation should support recruiters, not replace meaningful conversations.
• Personalised candidate communication: How AI can help recruiters provide more relevant updates, thoughtful rejection feedback and tailored interview conversations.
• The power of recruitment data: Using candidate wait times, interview notes, transcripts and scorecards to identify bottlenecks and improve hiring processes.
• AI-powered recruitment workflows: How proactive alerts and automation can help recruiters and hiring managers stay on track.
• The future of AI agents: Pete’s prediction for recruitment processes increasingly managed by AI agents, with humans involved at the moments that matter.
• Smarter hiring decisions: How AI can help teams improve their processes, reduce duplicated assessments and learn from previous hiring outcomes.
• Hiring for skills and potential: Why finding the right person means balancing the skills needed today with the ability to learn, grow and scale with the business.
💡 ONE KEY TAKEAWAY
Automation shouldn’t mean less human connection. Done well, it gives recruiters more time to focus on the conversations that matter, while ensuring every candidate receives timely communication, clearer expectations and a better experience.
👥 WHO THIS EPISODE IS FOR
This episode is for talent acquisition leaders, in-house recruiters, HR professionals, recruitment technology providers, employer branding teams and hiring managers who want to understand how AI can improve recruitment without compromising the candidate experience.
Whether you’re already experimenting with AI or still working out where it fits into your hiring strategy, this conversation offers practical ideas for making automation work for people.
In-house recruitment professionals came together to discuss the challenges, ideas and innovations shaping the future of talent acquisition. This episode is part of the Talking Talent x RecTalk conversations from the event.
If you enjoyed the conversation, like, share and subscribe for more discussions with the people and businesses shaping recruitment.
GUEST — Pete Van Neste: https://www.linkedin.com/in/peter-van-neste/
Learn more about Pinpoint: https://www.pinpointhq.com/
HOSTS
Sean Kennedy: https://www.linkedin.com/in/seanthetaguy/
Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Recorded live at IHR Live London 2026:
https://www.inhouserecruitment.co.uk/
Discover recruitment tools and services: https://www.rectools.io/
Find out more about RecTalk: https://rectalk.co.uk/
#RecTalk #TalkingTalent #Recruitment #TalentAcquisition #HR #RecruitmentTechnology #ArtificialIntelligence #AIinRecruitment #CandidateExperience #Automation #Pinpoint #IHRLive2026
In this special episode of RecTalk, Nitin Sharma hosts a TEAM International panel discussion (in partnership with TEAM Network) at Totaljobs HQ in London, exploring one of the biggest opportunities for recruitment businesses today: international expansion.
Thinking about taking your recruitment business into the US, Australia, Canada or beyond? Before you invest in new technology, launch a new website or start targeting overseas clients, there are some important lessons to learn from people who work with recruitment businesses every day.
Joining Nitin are four recruitment technology experts:
🔹 Emily White – Lead Account Manager at SourceWhale
🔹 Gordon Webb – Sales Director at Shazamme
🔹 Rohit Kapoor – Co-founder of Paiger
🔹 Nick Browne – Co-founder of Devyce
🌍 WHAT THEY DISCUSS
• International expansion: Why the US market isn't simply an extension of the UK, and why a successful domestic recruitment business can't assume it will succeed overseas.
• Choosing your target market: Why focusing on a specific state, city, niche and initial list of 100 target companies can be more effective than trying to tackle an entire country.
• Localisation and credibility: Why changing your domain name and getting a local phone number isn't enough. Your website, terminology, salary information, workflows, testimonials and client experience all need to reflect the market you're entering.
• Learning from mistakes: How poor localisation, excessive technology, weak market research and underestimating local competitors can undermine international expansion.
• AI, automation and recruitment data: How recording conversations, capturing candidate preferences and analysing outreach can help recruiters make smarter decisions and build more effective campaigns.
• The recruitment tech stack in 2026: From AI-powered meeting assistants and large language models to CRM integrations, automation and all-in-one recruitment platforms, they explore where recruiters should invest their time and money.
• The future of recruitment technology: Why the industry could be moving towards fewer, more integrated tools rather than an increasingly complicated collection of disconnected systems.
• The human element: Why technology can improve efficiency, but relationships, conversations, credibility and understanding your clients' businesses remain essential.
• Entering the US market responsibly: Why international recruiters need to understand established local practices, respect existing supplier relationships and avoid assuming that the market will work the same way as it does at home.
🔗 CONNECT WITH THE PANEL
Emily White: https://www.linkedin.com/in/emily-white-sw/
Gordon Webb: https://www.linkedin.com/in/gordonwebb1/
Rohit Kapoor: https://www.linkedin.com/in/rohit-kapoor-/
Nick Browne: https://www.linkedin.com/in/nick-browne-a8a829147/
TEAM Network – Learn more about the recruitment community and its events: https://www.theteamnetwork.co.uk/
Totaljobs – Explore recruitment solutions:
https://www.totaljobs.com/recruiters/
HOST — Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
GET IN TOUCH WITH THESE RECOMMENDED SUPPLIERS
SourceWhale: https://www.sourcewhale.com/?utm_source=Rectools&utm_medium=Youtube&utm_campaign=podcast_TRN_paid_2026h2&utm_content=shownotes
Ascen: https://www.ascen.com/rectalk
CoRecruit: https://corecruit.com/
Agile Partnering: https://www.agilepartnering.com/
Listen to RecTalk on another platform: https://rectalk.co.uk/
#RecTalk #Recruitment #RecruitmentBusiness #InternationalExpansion #RecruitmentTechnology #RecruitmentTech #AIinRecruitment #RecruitmentAutomation #USRecruitment #RecruitmentAgency #TEAMInternational #Totaljobs
What’s the point of investing in AI if your recruitment data is a mess?
In this episode of RecTalk, Nitin Sharma is once again at Bullhorn HQ in London, to sit down with Tom, Engagement Manager of Customer Success at Bullhorn, to discuss one of the most overlooked challenges in recruitment: getting your data right.
With over seven years at Bullhorn and a background in recruitment himself, Tom shares why recruitment businesses need to stop chasing the latest AI tools and start focusing on the foundations that make those tools useful: consistent data, effective CRM adoption and better ways of working.
Because whether you're running a recruitment agency or managing a team of consultants, your database is only as valuable as the information you put into it.
🔥 WHAT WE COVER IN THIS EPISODE:
📊 Why data quality matters more than data quantity
Having thousands of candidate records means very little if the information is inconsistent, incomplete or inaccurate. Tom explains why standardising the data consultants capture is more valuable than asking them to record everything.
🤖 Why AI is useless without good recruitment data
AI might be transforming the industry, but it can't deliver meaningful results without reliable information to work with. Before investing in more tools, recruitment businesses need to get their data foundations right.
⚙️ Getting more out of your recruitment CRM
Are you really using your existing tech stack to its full potential? Tom discusses why recruitment leaders should focus on optimising the systems they're already paying for before adding more technology.
📝 AI note-takers: helpful assistant or lazy habit?
AI-powered note-taking can save time and improve focus, but are recruiters losing the personal touch? We explore how AI can capture useful information while still requiring consultants to review, validate and act on it.
🎯 Making your CRM your single source of truth
With new recruitment tools appearing all the time, how do you prevent your consultants from spreading information across multiple platforms? Tom explains why a centralised, well-maintained CRM remains essential.
💎 The hidden value in your recruitment database
Names, job titles and email addresses can be bought or sourced elsewhere. The real value lies in the information you build through relationships: motivations, salary expectations, notice periods, career aspirations and client relationships.
🤝 Why the human side of recruitment still matters
As AI and automation become more prevalent, genuine conversations, trust and relationship-building could become even more important. We discuss why human interaction remains a key differentiator for recruitment businesses.
📈 Changing customer expectations
Tom shares how Bullhorn customers are increasingly looking to optimise the systems they already have, improve adoption and identify gaps in their workflows as their awareness of technology grows.
📍 FILMED AT BULLHORN HQ, LONDON
A huge thank you to the Bullhorn team for hosting us.
GUEST — Tom: https://www.linkedin.com/in/tom-s-586b7117b/
Find out more about Bullhorn: http://www.rectools.io/product/bullhorn/
HOST — Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
GET IN TOUCH WITH THESE RECOMMENDED SUPPLIERS
SourceWhale: https://www.sourcewhale.com/?utm_source=Rectools&utm_medium=Youtube&utm_campaign=podcast_TRN_paid_2026h2&utm_content=shownotes
Ascen: https://www.ascen.com/rectalk
CoRecruit: https://corecruit.com/
Agile Partnering: https://www.agilepartnering.com/
Listen to RecTalk on another platform: https://rectalk.co.uk/
#RecTalk #Recruitment #Bullhorn #RecruitmentTechnology #RecruitmentSoftware #ArtificialIntelligence #RecruitmentAI #DataQuality #CRM #CustomerSuccess #Staffing #RecruitmentIndustry #RecruitmentLeadership
This crossover episode of Talking Talent and RecTalk, hosted by Sean Kennedy (The TA Guy) and Nitin Sharma, kicks off our coverage of one of the talent industry's standout events, IHR Live London 2026, bringing together recruitment professionals, industry leaders and suppliers for a day of ideas, conversations and connections.
We're joined by three guests who share their perspectives on the talent industry, the power of community and what it takes to make events like IHR Live stand out.
🎙️ IN THIS EPISODE
We kick things off with Sunjay Vyas from behind the camera, who is producing RecTalk's coverage at IHR Live London 2026. We chat about the fun of creating content at industry events, the value of connecting with people, and how his business has evolved from building a recruitment audience on LinkedIn to helping brands generate leads and demo bookings. We also explore why authenticity, personality and creative freedom matter when creating content that cuts through the noise on social media.
Next, Simon Reichwald explains why he founded UnTapped Talent UK to help young people transition from education into employment. With decades of experience in early careers, Simon discusses the challenges facing young people entering the workplace, the impact of work readiness on business productivity, and why events like IHR provide valuable opportunities to share honest experiences and learn from others.
Finally, Tom Guy joins us to talk about what makes IHR Live work. From creating memorable exhibitor activations to bringing the talent community together, Tom shares how listening to members shapes IHR's events strategy. We explore the growing popularity of face-to-face events, the expansion into early careers and AI-focused conferences, and the challenge of balancing busy sessions with meaningful networking and speaking opportunities.
👥 WHO THIS EPISODE IS FOR
• In-house talent acquisition and recruitment professionals
• Early careers, graduate recruitment and apprenticeship specialists
• Recruitment technology vendors and talent industry suppliers
• Employer branding, content marketing and social selling professionals
• Event organisers and anyone interested in the future of recruitment events
• Anyone looking to build stronger connections across the talent industry
💡 KEY TAKEAWAYS
• Authenticity and personality can help recruitment brands stand out in crowded LinkedIn feeds.
• Businesses and content creators need to evolve with customer needs and market demand.
• Helping young people become work-ready benefits both individuals and employers.
• Great industry events start with listening to the audience and creating experiences people genuinely value.
• Face-to-face events remain powerful for networking, sharing ideas and building relationships, even as the events calendar becomes increasingly crowded.
If you're part of the talent community, we'd love to hear your thoughts. What makes an industry event genuinely valuable, and how can we make recruitment content more authentic?
GUESTS
Sunjay Vyas: https://www.linkedin.com/in/sunjayvyas/
Simon Reichwald: https://www.linkedin.com/in/simonreichwald/
Tom Guy: https://www.linkedin.com/in/tom-guy-6929b4151/
Find out more about IHR Live and the wider In-House Recruitment community: https://www.inhouserecruitment.co.uk/
HOSTS
Sean Kennedy (The TA Guy): https://www.linkedin.com/in/seanthetaguy/
Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
Listen to RecTalk on another platform: https://rectalk.co.uk/
#RecTalk #TalkingTalent #IHRLive #InHouseRecruitment #TalentAcquisition #Recruitment #EarlyCareers #EmployerBranding #RecruitmentMarketing #HRTech #RecruitmentEvents
Is Bullhorn just for the big recruitment agencies, or can smaller businesses get real value from it too?
In this episode of RecTalk, Nitin Sharma heads to Bullhorn HQ in London to sit down with Dominic Herbert, Senior Manager of Global Sales for SMB at Bullhorn, to challenge some of the biggest misconceptions about recruitment technology and explore how smaller agencies can build, scale and compete in an increasingly AI-driven industry.
With over 10 years at Bullhorn, Dom has seen the recruitment technology landscape evolve dramatically. Together, they discuss Bullhorn's offering for small and medium-sized recruitment businesses, why copying the tech stack of a large agency isn't always the right approach, and how independent recruiters can build a technology setup that supports their ambitions.
They also get into the realities of running a recruitment business in 2026, from AI and automation to agency survival, international expansion and the pressure to grow without simply adding more headcount.
IN THIS EPISODE
Nitin and Dom explore whether Bullhorn is a realistic option for smaller agencies, how recruiters can customise their workflows, and what Bullhorn's acquisitions of cube19 and Invenias mean for different recruitment business models, including executive search.
They discuss how AI can help smaller agencies operate at scale, improve productivity and reclaim valuable time, rather than simply replacing people or cutting costs. Dom also shares his perspective on the challenges facing early-stage recruitment businesses, why the right CRM and connected specialist tools matter, and how to identify where AI can make a genuine difference.
The conversation finishes with practical advice for recruitment founders: build a solid technology foundation, experiment with AI, and focus on solving real business problems rather than adopting technology just because everyone else is doing it.
WHO THIS EPISODE IS FOR
Independent recruiters, solo founders, small recruitment agency owners and recruitment leaders who want to build a more efficient, scalable business. Whether you're launching an agency, reviewing your CRM, exploring AI or looking to grow without increasing headcount, this episode offers plenty to think about.
GUEST — Dominic Herbert: https://www.linkedin.com/in/dominic-herbert-8317b99a/
Also featuring:
Katie McLaughlin: https://www.linkedin.com/in/katie-mclaughlin-811338176/
Azam Malik: https://www.linkedin.com/in/azam-malik-6371a5370/
Jason Tekyi: https://www.linkedin.com/in/jason-tekyi-2991601a3/
Find out more about Bullhorn: https://www.rectools.io/product/bullhorn/
HOST — Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
GET IN TOUCH WITH THESE RECOMMENDED SUPPLIERS
SourceWhale: https://www.sourcewhale.com/?utm_source=Rectools&utm_medium=Youtube&utm_campaign=podcast_TRN_paid_2026h2&utm_content=shownotes
Ascen: https://www.ascen.com/rectalk
CoRecruit: https://corecruit.com/
Agile Partnering: https://www.agilepartnering.com/
Listen to RecTalk on another platform: https://rectalk.co.uk/
#RecTalk #Bullhorn #Recruitment #RecruitmentTechnology #RecruitmentAgency #RecruitmentTech #ArtificialIntelligence #AIinRecruitment #RecruitmentCRM #StaffingIndustry #RecruitmentBusiness #Rectools
RecTalk is back, and this time Nitin Sharma is joined by Ben Fielding and Vinnie Itani representing Nxt Gen IT — a Rectools Recommended technology partner helping businesses get more from their IT, automation, cybersecurity and technology strategy.
Ben brings years of experience running and building IT support businesses, while Vinnie brings a software development and automation background to the conversation. Together, they offer a refreshingly practical take on what recruitment businesses should actually be doing with technology — and where they may be getting carried away by the latest AI hype.
The conversation covers everything from how Nxt Gen IT approaches IT support differently, to why recruitment businesses often treat technology reactively rather than strategically.
They discuss cybersecurity and Cyber Essentials, why your people can still be the weakest link in your security, and why “we've never had a problem” doesn't necessarily mean your business is secure.
The conversation then moves heavily into AI and automation, including Claude, ChatGPT, Codex, Cursor and the growing trend of “vibe coding”. Ben and Vinnie explain the risks of giving employees powerful AI tools without understanding the permissions they're requesting, as well as the potential problems with building your own CRM or internal software without considering security, scalability, hosting and long-term maintenance.
They also get into token economics, AI costs, prompt efficiency and the danger of becoming overly dependent on AI providers.
Most importantly, Ben and Vinnie challenge the idea that every recruitment business simply needs to “use more AI”. Their view is that businesses should first understand the problem they're trying to solve, establish a solid process, and then use automation and AI to make that process better.
The episode is ultimately a conversation about using technology sensibly — not chasing the latest shiny object — and making sure AI actually creates value rather than simply creating more work, risk and cost.
WHO THIS EPISODE IS FOR
This episode is for recruitment business owners, agency leaders, operations teams and recruiters who are trying to work out what their technology strategy should look like in an increasingly AI-driven world.
If you're considering building your own CRM, experimenting with Claude or ChatGPT, automating your workflows, improving your cybersecurity or wondering whether you're falling behind your competitors on AI, this episode is well worth a listen.
GUESTS
Ben Fielding: https://www.linkedin.com/in/benfielding/
Vinnie Itani: https://www.linkedin.com/in/vinnie-itani-739b85241/
Find more about Nxt Gen IT: https://www.rectools.io/product/nxt-gen-it/
HOST — Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
GET IN TOUCH WITH THESE RECOMMENDED SUPPLIERS
SourceWhale: https://www.sourcewhale.com/?utm_source=Rectools&utm_medium=Youtube&utm_campaign=podcast_TRN_paid_2026h2&utm_content=shownotes
Ascen: https://www.ascen.com/rectalk
CoRecruit: https://corecruit.com/
Agile Partnering: https://www.agilepartnering.com/
Listen to RecTalk on another platform: https://rectalk.co.uk/
#RecTalk #Recruitment #RecruitmentTechnology #AI #ArtificialIntelligence #Automation #CyberSecurity #RecruitmentTech #VibeCoding #IT #MSP #NxtGenIT #Rectools #RecruitmentBusiness
What does the future of sourcing look like when AI can search beyond keywords, analyse context, surface hidden talent and give recruiters hours back every week?
In this episode of Talking Talent, hosted by Sean Kennedy (The TA Guy), we dive into the new age of sourcing with Daryl Benson of TryHackMe and Eli Duane, co-founder of NOVA by Dweet.
Recorded at the offices of Robert Half in the Shard, London, the conversation explores how AI is fundamentally changing the way talent professionals find, assess and engage candidates — and why the technology isn't about replacing recruiters, but rescoping their jobs.
The days of spending hours building increasingly complicated Boolean strings, searching CV databases and scrolling through thousands of profiles are changing fast. Modern AI sourcing tools can understand context, career stories and relevance rather than simply matching keywords.
But with greater access to information comes a new problem: noise.
As AI makes it easier to generate content, profiles and outreach at scale, finding genuinely relevant and credible talent can actually become harder. The conversation explores why verification, context, authenticity and human judgement are becoming more important — not less.
Daryl, Eli and Sean discuss:
• How AI is changing sourcing and the traditional Boolean-search model
• Why AI should be treated as a partner or assistant rather than a replacement for recruiters
• How recruiters can use AI to surface candidates based on context rather than keywords
• Why candidates need to build stronger career stories, portfolios and personal brands
• The growing importance of GitHub, portfolios, communities, Slack, Discord and other talent ecosystems
• How AI can help recruiters identify the “golden candidates” rather than drowning in thousands of search results
• The importance of verification as AI-generated content creates more noise
• How recruiters can use AI to research companies, markets and potential candidate signals
• Personalised outreach at scale — and why “AI slop” is damaging candidate engagement
• How AI can learn a recruiter's tone, style and workflow
• Why human judgement and “gut feel” still have a place in recruitment — but should be supported by evidence and context
• The shift from an “information economy” to a “credibility economy”
• Why personal brand and authenticity are becoming critical to attracting high-quality candidates
• Why sourcing starts before the job requisition arrives
• Building a relevant audience and talent community over time
• The value of specialisation and vertical expertise in modern talent teams
• Where recruiters should reinvest the time AI gives back
• How AI can improve candidate quality, hiring-manager conversations and the overall candidate experience
• Why recruiters who don't adopt AI risk becoming irrelevant to the modern workflow
• Practical advice for anyone taking their first steps into AI-powered sourcing
One of the biggest themes throughout the conversation is simple: AI won't necessarily replace your job — but it will change what your job looks like.
GUESTS
Daryl Benson: https://www.linkedin.com/in/daryljb/
TryHackMe: https://tryhackme.com/
Eli Duane: https://www.linkedin.com/in/eli-duane/
NOVA by Dweet: https://nova.dweet.com/
HOST — Sean Kennedy: https://www.linkedin.com/in/seanthetaguy/
Filmed at the offices of Robert Half Recruitment: https://www.roberthalf.com/
Discover recruitment tools and services: https://www.rectools.io/
Listen to RecTalk on another platform: https://rectalk.co.uk/
#RecTalk #TalkingTalent #Recruitment #TalentAcquisition #Sourcing #AISourcing #RecruitmentAI #ArtificialIntelligence #RecruitmentTechnology #TalentTech #RecruitmentTech #Sourcers #Recruiters #PersonalBrand #CandidateExperience #FutureOfWork
In this episode of RecTalk, Nitin Sharma heads to the Gazelle Risk Solutions head office to catch up with Gary Brotherton and Gary Williamson — the two Garys behind one of the recruitment sector’s fastest-growing specialist insurance businesses.
Since their last appearance on RecTalk, Gazelle has expanded its team, product portfolio and partner network, while earning multiple industry award nominations. Nitin explores what is behind that growth and why relationships, referrals and trust have become such an important part of Gazelle’s success.
The conversation looks at how being recommended by another business can transform the sales conversation, moving insurance away from a simple price-driven transaction and towards solving a genuine client problem. Gary and Gary explain why personal relationships, social proof and specialist knowledge are increasingly important in recruitment insurance.
A major focus of the episode is Gazelle’s new contractor insurance proposition. The team discusses how the product has been designed specifically around the needs of contractors and the recruitment businesses, introducers, umbrella companies and payroll providers that support them. They explain how Gazelle has worked with insurer partners to develop a simple quote-and-buy solution covering Professional Indemnity and Public Liability, while also addressing more complex occupations and international exposure, including the USA.
The guys also explain what it actually means for an insurance broker to help build an insurance product, rather than simply finding an existing policy in the market. They discuss how Gazelle’s understanding of the recruitment sector feeds directly into conversations with insurers, helping shape products around real-world risks, pricing, distribution and the way contractors and recruitment businesses actually operate.
The conversation also touches on the changing contractor market, potential legislative changes, the importance of building agile products, Gazelle’s growing recognition through industry awards, and what recruitment business owners can do when trading conditions are difficult.
Gary and Gary share their thoughts on diversification, improving technology and operations, building additional revenue streams, learning from other business owners and, perhaps most importantly, getting into the right rooms and building genuine relationships.
WHO THIS EPISODE IS FOR
This episode is for recruitment business owners, recruitment leaders, contractor recruiters, umbrella and payroll businesses, insurance professionals, introducers and anyone working with contractors who wants to understand the role specialist recruitment insurance can play in protecting their clients and creating new commercial opportunities.
GUESTS
Gary Brotherton: https://www.linkedin.com/in/garybrotherton/
Gary Williamson: https://www.linkedin.com/in/gary-williamson-7107082b/
Learn more about Gazelle Risk Solutions: https://www.rectools.io/product/gazelle-risk-solutions/
HOST — Nitin Sharma: https://www.linkedin.com/in/nitin-rectools/
Discover recruitment tools and services: https://www.rectools.io/
GET IN TOUCH WITH THESE RECOMMENDED SUPPLIERS
SourceWhale: https://www.sourcewhale.com/?utm_source=Rectools&utm_medium=Youtube&utm_campaign=podcast_TRN_paid_2026h2&utm_content=shownotes
Ascen: https://www.ascen.com/rectalk
CoRecruit: https://corecruit.com/
Agile Partnering: https://www.agilepartnering.com/
Listen to RecTalk on another platform: https://rectalk.co.uk/
#RecTalk #Recruitment #RecruitmentIndustry #Insurance #GazelleRiskSolutions #RecruitmentInsurance #Contractors #ContractorInsurance #RecruitmentBusiness #RiskManagement #RecruitmentTech #BusinessGrowth #Networking #Referrals #RecruitmentLeaders
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