Insurance for the New Possible was joined by Khue Dinh, the Country President in Vietnam at Chubb, and Terry Li, the Head of Insurance at Techcombank.
Some of the topics Khue and Terry discussed:
The need to simplify operating models and distribution channels to reach more potential customers
The youth market in Vietnam is a huge opportunity In Vietnam, people still don’t consider insurance as a risk management tool
The necessity to understand customers’ needs and priorities to get them the right coverage
Customers want personalization and tailored solutions
Partnering with other companies and industries to create an ecosystem of benefits for customers
The role financial literacy plays in increasing insurance penetration in Vietnam
Data-powered insights and product personalization