Insurance for the New Possible

By UnderCover Media

We wanted to dig deeper into all the driving forces shaping the insurance industry's future. So we gathered some incredible thought leaders and paired them up to share their unique perspectives. They ... more

· Business

Download on the App Store

Download on the App Store

Get it on Google Play

FAQs about Insurance for the New Possible:

How many episodes does Insurance for the New Possible have?

The podcast currently has 79 episodes available.

Insurance for the New Possible episodes:

July 04, 2023EP 09 – Value Chain Innovation Amidst Risk and Uncertainty - Isabella Carvalho and Rajive Keshup
Insurance for the New Possible was joined by Isabella Carvalho, Head of Digital APAC at Chubb, and Rajive Keshup, Partner at Cathay Innovation.

Some of the topics Isabella and Rajive discussed:
Lessons learned from their experiences in Management and Strategy Consulting

How to enhance the insurance value proposition with strategic partnerships

The importance of internal selling to jump-start innovative initiatives

The necessity to expand internal mentality to impact external results

The true potential for disruption versus real value chain innovation

Startup valuations and volatility in public equity markets
...more
49min
June 06, 2023EP 08 - Modernizing the Used Car Industry with Data and Technology - Rodrigo Valiente and Moises Flores
Insurance for the New Possible was joined by Rodrigo Valiente, a Vice President, Head of Digital for Latin America at Chubb and Moises Flores, the CFO at Kavak.com.

Some of the topic Moises and Rodrigo discussed:
The used car market in Latin America is huge

Having a global mindset

Building the ecosystem for car sales and service

Building financing capabilities and lending underwriting

Buying, Selling, Financing and Servicing automobiles

Bank partnerships and available credit lines

Data analysis and loan stabilization
...more
50min
May 09, 2023EP 07 - Insurance Goes to Where the People Are - Om Bhatia and Neil Trinidad
Insurance for the New Possible was joined by Neil Trinidad, the Chief Marketing Officer at GCash and Om Bhatia, the Head of Digital Revenue Growth, at Chubb.

Some of the topics Neil and Om covered:
Being more excited about insurance than crypto

How to make insurance part of the everyday experience of the hustling mass

Using transactional data to understand potential clients’ risk composition

The power of data and being able to A/B test in real-time

Innovation and the willingness to take some risks to build the right products

How technology deserves a business application
...more
42min
April 04, 2023EP 06 - The Customer Journey Is Always the Starting Point - Khue Dinh and Terry Li
Insurance for the New Possible was joined by Khue Dinh, the Country President in Vietnam at Chubb, and Terry Li, the Head of Insurance at Techcombank.

Some of the topics Khue and Terry discussed:
The need to simplify operating models and distribution channels to reach more potential customers

The youth market in Vietnam is a huge opportunity In Vietnam, people still don’t consider insurance as a risk management tool

The necessity to understand customers’ needs and priorities to get them the right coverage

Customers want personalization and tailored solutions

Partnering with other companies and industries to create an ecosystem of benefits for customers

The role financial literacy plays in increasing insurance penetration in Vietnam

Data-powered insights and product personalization
...more
47min
February 28, 2023EP 05 – Everything Starts With the Customer - Joaquin Richards and Rodrigo Valiente
Insurance for the New Possible was joined by Joaquin Richards, the Senior Product Lead at NuBank and Rodrigo Valiente, a VP and Head of Digital for Latin America at Chubb.
Some of the topics Rodrigo and Joaquin discussed:
The immense opportunity to build a digital-first bank in Brazil

Customer-focused and mobile-first to create seamless experiences

Providing amazing digital experiences to satisfy customer expectations

The development of new underwriting models and experimentation with new data points

Product building should be based on experiences customers will love

The need to accept some uncertainty when launching new products

The challenge of integrating change in a fast-growth environment
...more
44min
January 31, 2023EP 04 - Moving from Transactional to Experiential - Adrian Hill and Elysia Chan
Insurance for the New Possible was joined by Adrian Hill, the Head of Consumer Propositions for Asia Pacific at Chubb, and Elysia Chan, Insurance Practice Leader.
Some of the topics Adrian and Elysia discussed:
What it means to be a “Post-Digital Insurer”

New business models and new technologies

Changing corporate culture to fixate on experiences

Partnerships and collaboration - driven by customer centricity

Aligning yourself with the customer’s lifestyle

Data sharing and how customers can benefit
...more
43min
December 13, 2022EP 03 - How Banks and Insurers Help Consumers Get Better with Money - Serene Neo and Evy Wee
Insurance for the New Possible was joined by Serene Neo, the Head of Consumer Lines at Chubb in Singapore and Evy Wee a Managing Director at DBS.
Some of the topics Serene and Evy discussed:
Breaking down consumer behavior and finding insights

Helping consumers discover what they want

Without financial security it is hard to achieve life goals

How one’s financial life responds to life events

The importance of financial literacy

Protection and Investment - How To Strike a Balance

Choice vs. Complexity and Convenience vs. Information
...more
43min
December 13, 2022EP 02 - The Democratization of Insurance - Edward Ler and Iwan Juwono
Insurance for the New Possible was joined by Edward Ler, Executive Vice President and Head of Southeast Asia at Chubb, and Iwan Juwono, the Head of Insurance at Grab.
Some of the topics Edward and Iwan covered:
Designing product strategy and segmentation

Making insurance more accessible

Creating access for people that don’t currently have access to insurance

Financial literacy and its impact on the underserved

The emergence of new risks

The impact of GDP per capita on insurance penetration

The ongoing importance of the smartphone for distribution

How transaction costs affect small transactions

Why partnerships matter and how they enable democratization

Can AI be used to automate claims settlement?
...more
42min
December 13, 2022EP 01 - Why This Is Possibly the Best Time to Be in Insurance - Sean Ringsted and Hugh Terry
Insurance for the New Possible was joined by Sean Ringsted, the Chief Business Digital Officer for Chubb and Hugh Terry, the CEO and Founder of The Digital Insurer.
Some of the topics Sean and Hugh discussed:
The rise of ecosystems and the platform economy

The impact of embedded insurance and product relevance

Alternative forms of distribution and hybrid engagement models

The importance of being customer focused

Being data-driven and hyper-personalization

Being a triple-geek

Developing content to provide awareness
...more
47min

FAQs about Insurance for the New Possible:

How many episodes does Insurance for the New Possible have?

The podcast currently has 79 episodes available.