In this episode, we sit down with Joel Laventure from IO2 Insurance—someone we knew we had to get on the show because he’s far from your average insurance broker. With a deep connection in the pest control industry, Joel breaks down exactly what operators need to know to protect their business (and what mistakes could cost them big).

We cover the must-have insurances every pest controller should carry, what those policies actually cover, and the optional extras that could make all the difference when things go wrong. Joel also explains why premiums can feel so high, how to get the best value for your cover, and the real benefits of working with a broker instead of going direct to an insurer.

Beyond the policies themselves, this episode dives into the practical side of insurance—what to do when you think a claim might be coming, how to correctly fill out your application to avoid headaches later, and the small details that can make or break your coverage.

To bring it all to life, we share real-world case examples where jobs didn’t go to plan—highlighting exactly how insurance stepped in. If you’re in the pest control industry, this is a must-listen to make sure you’re properly covered before something goes wrong.